When I’ve supported various projects on Indiegogo, I see it as putting money into the development of a product and getting the perk is an added bonus. If you want a product for money then you have to wait and go retail.
Any investment in a start up is a gamble, they will always hit delays be it in manufacturing, testing or delivery. I always add 6 months to a year to their forecasted dates to avoid disappointment.
Do find the majority of start ups do their best for their investors, they want to be a success, but you have to accept from the start that you haven’t purchased a product and they are under no obligation to provide anything to you. Would say communication is always an issue with start ups, that can be a full time job and this small start ups just don’t have the staffing.
Fingers crossed for all that have invested that you get your perk and it works within a good tolerance. Then it’ll be thanks to your investment we get another alternative power meter to the market.