Bought this bike in August and it’s been fun, however, the last couple of rides the front has felt unusually harsh. I noticed that it felt like I was hitting rim on 29x2.25 Racing Ray’s aired up to ~27 psi…Hmm, that’s odd.
Low and behold, the fork travel is only like 30mm @ 100 psi and I’m not actually hitting rim, I’m just getting almost no travel. I’ve gone as far as totally depressurizing the shock, airing back up to 125 psi (Rockshox recommended based on my weight), testing it, and then airing down to 100 psi, testing it, and then down to 70 psi, testing it. Same results regardless. In the video below you can see that the fork is only achieving around ~30mm or so travel with sag only in the 10% range. Also noticed the lockout doesn’t work, same travel with and without it engaged.
My rebound is right between fast and slow, and changing that seems to have zero impact on travel. I’ve submitted a video and ticket to SRAM/Rockshox and am waiting to hear back. Wondering if I’m in a warranty scenario here.
Video showing rebound/travel with fork aired to 100 psi: https://streamable.com/garj2q