Have been dealing with this for months now, have worked with TR support over and over and there is no resolution so trying to see if this is widespread or not so they can fix it. Basically when an update is released the green bar comes up on top and says app will update on next launch, but it never does. Hitting “restart now” simply shuts down the app and does not install the update either, giving the same green bar on the next launch.
TR has had me delete temporary data folders, other folders, a combination, had me delete and reinstall TR entirely, and nothing has worked. With the most recent attempt, after launching the app for the very first time and completing a workout, I get the same exact green bar, so it now seems like I have to un-install and completely wipe every trace of TR for every update, (I last did this on 1/18 for my ramp test, had off 1/19 when an update was released, today on 1/20 it failed to update again). This does not impact the functionality of the product but just a constant reminder that the software is not right and its really annoying that I have gone through 4 or so of these rounds over the last few months.
Running on iMac with Big Sur…anyone else have this issue with Mac or maybe even PC?