Anyone had luck with warranty process on Canyon frames? I got this Grail etap in 2022 and have gotten lots of rides in with it. It’s a great bike for the price. However, had a total frame failure which doesn’t appear to be the cause of a wreck. I’d know since I didn’t wreck. Actually, completed two back to back 50 mile days and then when washing my bike noticed the seam separation. I’ve already put in a ticket with Canyon, but I have no idea how it’ll go. Anyone had similar experiences? I’d definitely expect a frame to last more than 3 years.
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