Bluetooth connection

Been having a few speed/ cadence ant+ drop outs recently, this combined with my ant+ HRM not reading through the TR app (although connected) has made me look at connecting via bluetooth.

Laptop has bluetooth capabilities so managed to connect my HRM last night and get actual readings in the TR app - amazing I know!

But I’m stumped when it comes to the speed/ cadence sensor.

The unit is a Tacx T2015 (bluetooth compatible), I connected the unit to laptop via bluetooth last night and was getting both speed and cadence through the Tacx app. But the TR wouldn’t find the unit.

Any ideas?

Remove the trainer from the Tacx app and try again connecting to TR. It could be that the Tacx app is hogging the trainer signal.

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Removed from Tacx app last night. and shut down all other bluetooth devices in the house to rule out anything hogging the signal.

TR app still couldn’t find it.

HRM worked without any problems via bluetooth.

What operating system are you running on your PC?

I found the following article - not sure if it relates to you? Mentions needing a BLED112 dongle on anything other than win10.

It’s windows 10 and my HRM is connected through the app via bluetooth.

So bluetooth in the desktop app is definitely working, it just won’t pick up the speed/ cadence sensor for whatever reason?!

Have you checked out this article

Yes, cheers.

The points brought up are moot though as I know the unit is connected to the laptop.

Think I’ll have to shoot support an email.