Assioma Uno Firmware update

TG333 · July 24, 2019, 5:00pm

Thank you for the update @Cooper and for clarification. It was a confusing situation.

Mine pairs as favero assioma, but I do not remember what is was like before the update.

Bluedog8117 · July 24, 2019, 8:52pm

Thanks Cooper and TR road staff for jumping on this! Great support.

Jerome_Edwards · July 24, 2019, 9:08pm

Great thanks for looking into

Nicocob1 · July 25, 2019, 1:36am

Same problem here with the Assioma Unos. I am using my Polar m450 which uses the bluetooth protocol and since the new firmware, it’s been reporting 50% power. I tested with the strava app and it does the same. I sent an email to Favero with no answer yet… Is there a way to revert back to the old firmware?

pstalley · July 25, 2019, 2:07am

I have the Assioma Duo and am having problems with TR since installing the update earlier today. During my workout, the power kept dropping to zero and TR would pause the workout even as I continued pedaling at the same rate. Other times TR would just suddenly show a huge drop in power (100+W) for no particular reason. I’ve never had an issue in the ten months I’ve been on TR with this power meter.

Geoff · July 25, 2019, 2:54am

Hi there!

I’m sorry to hear that. This does sound like a different issue, though.

If you’re willing to reach out to our support staff at support@trainerroad.com they’d be happy to help you out.

CarlyZoe · July 25, 2019, 12:51pm

Following since I am having this issue now too, since updating yesterday. My Uno pedal has always shown up as Favero Assioma 2; never specified as Uno.

Nicocob1 · July 25, 2019, 2:46pm

Just received and answer from Favero’s technical support. They released (or made available to those who have the issue) another firmware update that should fix it. I’ll try it out later today when I do my outside workout.

EDIT: All good on my side. Should work with the TR app too.

Bryce · July 25, 2019, 7:59pm

Hey everyone!

We have been in touch with Favero today and they said that all you need to do is reach out to their Support Team and they will send you a firmware version that will resolve this issue.

Thanks so much for your patience with this, here is the link to their Support Page:

Cheers!

vtavernini · July 26, 2019, 10:38pm

Installed firmware 4.05 on my Uno and it now reads correctly with TR via Bluetooth. Thanks to TR Support for contacting Favero and Favero for fixing so quickly!

Victor

Davish · July 27, 2019, 9:17am

So if I have an Elemnt it probably isn’t worth upgrading this firmware?

GPLama · July 27, 2019, 9:28am

I’d take a punt that they’ve done some other fixed and tweaks in the firmware. There’s no technical change log though… If you have the DUO I’d do it. If you have the UNO, I’d wait for 4.05 to be public and not ‘on manual offer’ from their support.

Davish · July 27, 2019, 11:20am

Thanks for that. I have the Uno so I’ll wait.

mrpbennett · July 27, 2019, 2:02pm

do we know when the 4.05 firmware is public? I got back to TR and have the same issue

Nicocob · July 27, 2019, 2:05pm

Contact Favero’s costumer support. They’ll make it available to you (or follow GPlama’s advice, he knows way more than I lol)

pstalley · July 28, 2019, 9:22pm

I have contacted AF support but have not yet been offered the firmware update. I’m continuing to have the problem of power dropouts on my Duo when paired with TR. It’s very frustrating. I just contacted AF again and asked specifically for the update.

babiloniag · July 29, 2019, 1:01pm

I’m very frustrated with this issue. I have not yet been contacted by AF support. Unfortunately I’m unable to use TrainerRoad until this issue has been resolved.

EDIT: Got it sorted out by contacting FA and they provided 4.0.5 as per the suggestions above.

StephBee · July 29, 2019, 3:16pm

I am also affected by the UNO firmware update, which was my bad. The last Assioma update was also botched. I told myself I would wait a few days until the bugs were worked out, but I couldn’t contain myself and updated anyway. In the meantime I have been reducing the workout intensity by 50%. True I don’t get “credit” for the TSS and calories and whatnot, but I am still pedaling away here in CO, USA.

djmattingley · August 6, 2019, 1:00pm

Any chance you can officially support them? I know they work just fine and I have no issues with my power meter, however, its very annoying to hear the guys talk about how many power meters the company has and how great they all are yet you cannot officially support the Assioma’s?

jim8hill · August 6, 2019, 1:41pm

Shane, Love seeing you posting here. I’m a big fan of your content.

I put in a help desk ticket with Favero. They asked for my serial number for my Uno in the request. Two days later (Remember they are in Italy) they somehow tied the 4.05 firmware update to my serial number. When I checked for updates 4.05 was available and I installed it. As a software engineer I would encourage everyone to put in a help desk ticket. The more people that do, the more quickly they will want to make this public rather than on demand.

My power is now accurate in TrainerRoad, though I can tell there is a difference between the estimates trainer road was making with my Wahoo speed sensor and the new power meter. Time for an FTP test!