Ant+ HRM disconnects when I shift to another app

Hi there

I had sweat drip on my android home during a workout and it made the phone switch to another app. This caused the HRM Ant+ connection to be lost. I had to conitnue without HRM data. This also happens when I switch to Spotifynto change music. Is there a way to stop HRM disconnecting?

Thanks!

That’s weird, when I did workouts on my Android phone I could watch YouTube/Netflix without any issues. Likely it depends on how the smartphone manages battery saving features and that kind of stuff.

I’d say to contact support at support@trainerroad.com, they will help you troubleshoot better and hopefully fix the issue.

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