I had sweat drip on my android home during a workout and it made the phone switch to another app. This caused the HRM Ant+ connection to be lost. I had to conitnue without HRM data. This also happens when I switch to Spotifynto change music. Is there a way to stop HRM disconnecting?
That’s weird, when I did workouts on my Android phone I could watch YouTube/Netflix without any issues. Likely it depends on how the smartphone manages battery saving features and that kind of stuff.
I’d say to contact support at email@example.com, they will help you troubleshoot better and hopefully fix the issue.