Huh - maybe the response hasn’t been saved? What happens when you click on “Success”? As that’s where it says “Moderate” on mine and if I click it, I can change the response.
I know some platforms seem to be having some issues saving the response (from this thread, looks mainly like the desktop apps).
I’m assuming it was done through one of the TR apps?
AFAIK, this is correct. A “Success” listed shows the workout was a ‘Pass’, and likely there was not a 1-5 effort selected (due to oversight, or it being already past the 7-day window to edit).
I did respond. Definitely. (I was in a taper week so these were easy to moderates). Looking in more detail in both the PC version and Android version, I can see responses of Easy from later last week, (Thursday) but, it only says success for earlier responses. I definitely responded. So I can only assume that its a “Feature”. To stop people changing their response, it gets changes to “Success” … or presumably something else… a bit irritating…
I’m experiencing a bug with responses not being saved. I suspect others as well. Submit a ticket with support so they know how many folks are seeing it.
I have clear examples from well beyond the 7 day window that show the response I selected, not just “Success”.
I am expecting you got burned by the bug that is not always capturing survey response. I bet it was showing as a Pass, but “Missing Response” due to TR losing your response. As such, once it gets to the 8th day, I expect it changes the “Missing Response” to “Success”.
I don’t see any examples where I know I applied a response (and verified in all locations) that got changed from my specific response to the generic “Success”. There is no reason they would do that on purpose.
These repeat bugs, lingering bugs, and bug fixes that create other bugs is definitely wearing on me. I’m not sure if there is a quality control issue beyond just the beta aspect of this, but feels that way to me.
For reference, you can open your Career, Past Rides page and then scroll to see responses very quickly. This may help identify places of interest where responses did or did not get captured properly.
Due to this bug in the past (lost responses) and it’s apparent return, I ALWAYS check my workouts on the web, several minutes after closing the TR app. I have caught mistakes multiple times over the course of the beta. Hoping they get it squashed permanently so we don’t have to fight this down the line.
Don’t know if anybody already mentioned it… sorry don’t really keep up with the thread
But I see now the following issue:
I created the current plan with plan builder and scheduled all workouts outside. So you can see that todays workout is Starlight -4, 1 hour with rating Threshold 2.9:
So far so good, but the weather is crap today so I decided to do it indoors instead. So I press on the “indoors” button. Nice and easy.
But now the workout turned into Leconte. 1.5 hours with a rating of threshold 5.9 and almost twice the TSS That does not seem like a great match.
I’ve had this problem as well. I’ll fill out the survey post ride in the app (iOS on iPhone in my case). The ride will sync, but when I check on the website, it shows no response. I’ll fill out the survey again on the web and everything seems to fine from then on.
Edit to add, it happened again this morning even after updating to the latest beta iOS software last night. The new software does seem to fix the long wait between ending the ride and the survey prompt, but not the survey response syncing between the app and the web.
My experience today made it seem like the wrong survey is being presented post-ride and therefore, it may actually be saving, but since it’s not the survey that should be attached to the ride, it doesn’t show there in the calendar. In this case, I got the normal workout ending survey when I should have gotten the struggle survey. So presuming the survey I answered after the ride, wasn’t the real survey. Not sure if that means it was saved to a different workout or another user’s workout, or if it just gets lost in the ether.
I actually think this is a slightly different bug, although maybe the one you are referencing is thought of the same. On the PC version it will sync the workout and response separately, so the green checkmark showing the workout has been pushed shows up before the response is saved.
My prior workflow with the windows application was to complete my ride and close the application. This meant my survey responses never showed up and I had to re-enter them in a browser later. By leaving the application open for 5-10 minutes afterwards the response entered into the application always is saved correctly.
So, perhaps changing your workflow will resolve your issue moving forward @PhilSJones
Not to say there isn’t a different defect - but the delayed saving of survey responses on the windows app is 100% still going on, and you might simply be able to leave it open longer to address your problem
Edit: Another point for your question about where you can see the responses - the easiest way to view these in bulk is on the past rides section of your career
Looks like completing a workout that was manually added to the calendar is not contributing to updated progression levels. Is it supposed to be like that or am I missing something?