Beta Program

Athletes who are a part of the beta program are the first to try new product updates. New updates are released every other week. Feedback from our beta testers is considered first when deciding which features to add or improve.

We have to enforce a participant limit for our iOS beta program. If you signed up for it and we’ve reached capacity, you will be notified. There is no participant limit for our Android, Windows, and macOS beta programs.

Nope. If your only motivation to join is to be a part of a group of users who get early access to new updates and features, great! We encourage beta testers to share their feedback with us, but it is not required.

If you experience an issue where the app crashes, freezes, or acts in a way that simply doesn’t make sense, we want to hear about it! Also, any confusion on how to use the app is feedback we’re eager to know.

Yes. All beta testers must have an active TrainerRoad membership to login and use beta applications.

Yes! You could be a beta tester for all four of our platforms if you wanted to. The process for downloading the beta app just varies from platform to platform.

It’s different for each platform:

• iOS: To join, connect to the iOS beta program and follow the instructions on downloading the application to your device. Note: You must do this from your iOS device.
• Android: You must first sign up for the Android beta program. When you do, you will be sent a welcome email that outlines the steps to download the beta app on your mobile device.
• Windows: Simply download the Windows beta app to try the most recent version.
• macOS: Simply download the macOS beta app to try the most recent version.

Yes and no. For desktops applications, you can use the beta app and official TrainerRoad app at the same time. For mobile applications, you cannot have the beta app and the official TrainerRoad app installed at the same time. The official TrainerRoad mobile app will automatically uninstall when you install the beta application.

You can immediately start using the beta applications once they have been downloaded to your computer or mobile device.

• If you’re using the Windows or macOS beta applications, simply stop using them and/or uninstall the apps from your desktop.
• If you’re using the Android beta application, go to the Google Play Store from your mobile device and find TrainerRoad. Scroll down to the bottom of the page and select “Leave” under the “You’re a Beta Tester” section. Finally, you can uninstall your beta app from your mobile device and reinstall the official TrainerRoad app.
• If you’re using the iOS beta application, uninstall your TestFlight app. Once TestFlight is uninstalled, you’re free to re-download the official TrainerRoad app. Finally, email our support team at support@trainerroad.com. If you do not email us, you will continue to get emails from TestFlight when a new version of the beta app is available

Please reach out to our support team at support@trainerroad.com