Sorry for not being clear, I was talking about Strava’s abilities to make money from free users. I agree that this model would never work for TrainerRoad.
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@Nate_Pearson how can I pay 10 years in advance? I don’t want to let go of my $99 plan 
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“As long as [Nate] is CEO” is a telling qualification to the TR pricing strategy for loyal subscribers…
With Sufferfest recently selling out to Wahoo, Garmin buying Tacx, and the current excitement around Zwift competitions, you can bet that the competition for virtual training is going to escalate appreciably over the coming years. Software businesses with a loyal recurring customer base tend to be very attractive businesses for M&A, particularly when there are attractive synergies to be realized.
If Nate is looking to “sell out”, then I think this massive price increase and the significant premium TR is seeking over the competition will end up being a big detraction from a suitor’s valuation of the business.; particularly when you consider a significant base of that recurring customer base is priced in at a very significant discount to the now current pricing–i.e. there would likely be revenue dis-synergies from normalizing everyone to a single price point from significant subscriber losses.
I see this industry as having effectively two segments–those that are looking for the virtual, social experience that Zwift provides, and those that prefer a more serious training platform with good analytical and planning tools. Some will use both–me included.
Looking at all the platforms available, I honestly think that Xert is one the most compelling options for M&A, as their algorithms seem to provide you with a virtual coach that can tell you where you are in your training track and will make optimized workout recommendations based on where you are in that track. The only problem with that platform is that it is very complex, lacks a calendar tool, and could probably benefit from a GUI simplification.
TR has seen three meaningful product features in the past few years–data analytics, the calendar tool, and from what I can tell the Garmin integration to take workouts outdoors (I don’t currently plan to use this feature). The first two were significant in what the provided, but are quickly growing stale. If I was @Nate_Pearson, I would be seriously looking at M&A and partnerships to stay relevant in this industry and increase the valuation and sustainability of my business…
You’re about the third person to point this out, however later in the thread Nate came out and pretty much squashed that theory.
Only thing I can see happening is more of a partnership with Garmin Connect. In a way it has already started to happen with outdoor workouts and other things. Garmin with Tacx and TR would be killer.
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Spot on regarding the TP and training plan combo, especially more so for triathletes who can actually see and perform analysis on their activities. It is even a more attractive option for anyone whose national cycling organisation has a discount scheme with TP, myself and my wife (who is the triathlete) can get up to 40% off TP, so with the one off cost of a training plan with structured workouts that is reusable there really isn’t any doubt which is the better financial option. I’m grandfathered in at a lower rate than my wife for TR, so it is just about worth it for me , but not so much for my wife who will likely now buy a training plan from TP so she can get better feedback on her swim/run activities.
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I don’t use the calendar feature or the analytics for 2 reasons:
- I’m a triathlete and none of my swim or run workouts show up in the log. Even to do something as simple as show duration.
- More importantly, I don’t use the calendar/analytics because WKO is a far better tool to analyze my training.
When/if TR adds swim/run analysis to the calendar it will be irrelevant to me. I don’t know how many triathletes would drop their TrainingPeaks, Today’s Plan etc to make TR their “one stop shop”?!?! I doubt that expanding multi-sport offerings would bring in or keep triathletes looking for a training platform. It’s probably best that TR stays focused on the bicycle.
Each time I hear about new features to make TR a “one stop shop” it makes me think of the saying “jack of all trades master of none”.
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That may be true, but that can also be achieved by setting an appropriate difference between annual vs monthly subscription.
The main point is that if the perceived value of the product is $15, why not charge that vs giving people a discounted price of $10 or $12. And maybe then avoid having to charge new users $20.
My wife is a casual user of TR. I think she’s on the $12 plan. I’m not sure she’d be willing to pay $20.
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I am disappointed. TR guys always communicated in a way you think you know what’s going on and now this…
The price is just so high for someone living in not-so-rich country. I am grandfathered so it’s not big concern for me now, but I am pretty sure once I cancel the subscription (for example because of health issues), I will not come back.
All I ever wanted were plans. That’s why I am with Trainerroad. While the new features are nice, they are really not that useful for me. As someone pointed out before, the Analytics are not real analytics (Golden Cheetah user here) and while calendar is cool, it’s still just a calendar. Outside workouts are good but definitely not something I would pay for if asked. I will say it again - all I ever wanted were plans.
Having the possibility to pay just for the features you need would be better solution imo.
From now on, I am afraid hearing about ‘some cool new stuff coming in TR soon’ in podcasts will translate to me like ‘Price increase around the corner guys’.
That’s how I feel it.
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Stop buying saunas then! 
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Something tells me he bought it to heat train the staff. This thread is a good example why 
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I understand triathletes not kicking over to TR until the run and swim tracking and analytical functionality exists. I’m as much of a data junkie as anyone, but over the years my need to get into the weeds of my data analysis has flowed and then ebbed. There are a few key metrics I look at, but the vast majority of what’s offered by WKO is, in my opinion, not terribly useful to an individual athlete. It’s great that you can click and get all kinds of numbers and graphs and charts, but the reality is to train effectively you don’t really need 75% or more of it. I’d also tell you that the people who have convinced us that the PMC is a necessity and that we shouldn’t train without dialing in our CTL/ATL/TSB have a vested financial interest in us doing so. And again, I say that as a long-time TP user and near-term TPU attendee… the PMC just isn’t nearly as valuable as many athletes seem to think it is, in my opinion, and particularly as your season progresses.
That said, the argument for a tiered pricing strategy for TR is a sound one, in my opinion. If someone is set on having TrainingPeaks or WKO (et. al.) for in depth data analysis capability, then the price increase to pay for things above and beyond the training platform is going to be off-putting.
I think TrainerRoad is going to try to be a one-stop plan, log, training platform, and analytics engine for cyclists and multisport athletes sooner rather than later.
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I have been a massive doofus and completely misread my bank statements about this. I’m on the right tariff. I blame all the training I’ve been doing.
FWIW, when I had ‘complain to TR’ on my to-do list, one of the reasons it fell down my list was that it’s really good value for me, even at a higher price.
I do think that quietly increasing the price without much indication feels like an un-TR thing to do though.
With the newish TP Garmin IQ app you can automatically sync your planned workout onto your head unit and control it from there. The experience won’t be as good as TR, but it’s good enough. Not to mention, if you want to pay a bit more you can sync them right to Zwift. It costs more, but you get all of those social elements. I think Nate et al. missed the mark on valuing their product. The alternative to TrainerRoad isn’t hiring an expensive coach. It’s working with existing apps (that a lot of us already use in parallel) to create a less convenient, but acceptable experience. TR is really good value at $99, but personally $190 is too high.
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I don’t like making promises I can’t keep. Let’s say I retire in 20 years and I no longer had control over the company.
Someday I’ll die and lose all control despite my best efforts.
These are situations where I wouldn’t be able to honor grandfathered pricing. If I promise that as long as I’m “in control of TR”, then I can keep that promise.
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Strava has long become the FaceBook of endurance athletes. Despite me paying I still get shelled with ads and the perennial joke is that Strava never adds any features (which is deserved, they don’t even seem to be motivated to fix long-standing bugs).
TR is very different here: TrainerRoad is loved by many of its users rather than just “tolerated”.
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It’s always refreshing to hear someone in your position looking at your company as a lifelong commitment.
Keep up the great work with TR. That goes for the rest of the TR crew as well.
I’ve got no issue with the price increase. I didn’t even know about the previous increase.
If I decide to take some time off and let my $99 subscription lapse I’ll probably just fire it back up for 28 weeks at a time when needed. $140 seems reasonable enough in the scheme of things.
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I would even say that the promise to grandfather in everyone permanently is problematic: the 46 % price hike may not translate to a large increase in revenue (as only new members would have to pay for the higher price, coupling that to TrainerRoad’s user base growth). If everyone had had to pay more, a more moderate increase could lead to the same, and more predictable growth in revenue, since the revenue increase is shouldered by a broader base.
Plus, now @Nate_Pearson has boxed himself in, and if he changes his mind (perhaps because he is forced to business-wise), that’ll cause an outrage. For the record, I think it is perfectly fine to increase prices within reason every year. I don’t expect to pay the same for things in 5 years that I pay now.
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TR Figuring out a way to test FTP without having to do 8x2 or 20x1 is worth the TR annual fee for me 
All kidding aside, this thread honestly makes me sick. If you don’t see the value, then stop paying, read a book, and build your own plans. Its that simple.
Demanding to know what the vision is?, Why you weren’t alerted about a private business’s pricing strategy, Asking how many people are grandfathered in, if/when Nate is selling, telling them they are missing the mark, complaining that they are getting too rich (Tesla, new bikes, sauna). It’s none of any of our business what they do with their company. This is a US company, we are a capitalist society, we are (or should be) all out to make money. This isn’t a non-profit. If they can raise their prices, they should…to the point where the marginal new sub growth * new price > old sub growth rate * old price.
Personally, I’m happy to support TR and happy to see and hear the company employees have lucrative jobs (new bikes, trips, Chad buying house) from their creation. Its the American dream and they have created a good product. If you don’t think so, move on to something else to criticize.
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I’m confused by the reaction to grandfathering prices. Maybe it’s my age and location, but this is a really common practice for me.
It’s really common with gym memberships in Aus for example. I have loads of friends who have gym memberships from over a decade ago that are still on the same price.
It’s not uncommon for someone in that position to take whole years off and keep up the membership. That’s a win for the business as they don’t cost the gym any more than basic admin.
Even my credit card is on a fixed yearly fee which was 1/4 of the full cost at the time. That was a decade ago and I’m still getting loads of perks every year.
I understand how it can seem unfair. To me it’s always been a loyalty perk. Not expected, but nice when it happens.
All too often new customers receive discounted introductory pricing while the loyal customers pick up the tab.
Roundabouts…
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