I think it makes perfect sense to call both options premium, TR is a BMW M5 whereas a human coach is anything between a Porsche GT3RS to a Bugatti Chiron or a Koenigsegg. All of those are luxury options. Just have a look at TR’s customer service. In my experience they were excellent. Definitely a premium feel.
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I was offline all of last week and I guess I missed this thread, and just saw the email announcement.
Echoing a few others here. Saying “we haven’t raised prices in almost 5 years” is not really true for those of us who chose to allow our legacy pricing to update last year. I chose to allow my price to go up then as it felt fair and I wanted to support the organization. Had I known that a second price increase was coming this year I might have thought twice about taking the discounted price or legacy price. It does feel a bit unfair to those of us who purposefully chose to pay more last time around.
My annual cost in August 2022 was $129. Two years later it will be $209. I completely understand cost increases and inflation pressure, but a 62% increase is certainly making me think twice about whether to renew.
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That is the marketing, I feel that the podcast and forum is what TR uses to advertise their products
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I just received Nate’s email and I’ll admit that I have not yet read every thread in this post. My wife and I are legacy pricing subscribers who agreed to the higher price last year (rather than the 15% discount or to keep the $99 per year legacy price) since we can afford it and we love TrainerRoad. We’ll accept the price increase this year, but it would have been nice to at least have our loyalty acknowledged. Seems strange that those that opted for the 15% discount last year are given an option to keep it and we are not. Also disappointing that the original $99 per year is not being honored for those people that can’t afford more than that. That is a reversal of the promise that was made when it was offered.
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I moved your post under the one Nate started on this topic, with the many replies and thoughts already shared.
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Price has gone up for new members or those that decide not to stay on legacy pricing. Not seeing how that quote is incorrect?
Bye @Nate_Pearson. Sorry to have to go. See you again when the rain falls.
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I don’t subscribe so no idea what the emails sent out said 
. Just going off of what was posted in this thread.
I love your product and recommend it to everyone who rides. Id be willing to pay an extra $5-6 just to make sure yall are a healthy business making good profit and keep me training.
My product development request:
Figure out how to incorporate outdoor rides into progression levels. Its very difficult to do an outdoor ride that matches a workout.
Add some more outdoor training or racing guidance / metrics based on the AI FTP measurements
Add some explanation on why modifications to the training plan are being recommended. Id be curious to know why those happen.
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Yeah with another price increase, I’m out. TrainerRoad needs to bring feature parity to running. I feel like they’ve been talking about it the entire time I’ve been doing triathlon, about 7 years now. Progress is way too slow.
I just recently bought a year, so if there’s not some major progress in running, I won’t renew.
And I agree that outdoor rides really need to factor into progression. I feel like this shouldn’t be too hard of a thing to approximate.
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I’m not a current subscriber either, so also didn’t get the email, but this section (from post #1) seems to me to imply that even Legacy will see a $2 increase. I could be wrong though. Not sure if anyone can clarify?
Clarification would be appreciated but how I am interpreting it is there are 3 groups.
Non legacy get the increase as per usual.
Full legacy stays the same price.
Legacy that opted in to an increase but with a 15% discount would have an increase as shown in your screenshot.
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Absolutely could be the case. Hopefully someone who got the email will chime in and clarify.
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I only really use TR in the winter months as I ride outside in the summer without using TR workouts. TR’s good, even for a 59-year-old, not-very-good cyclist who is just trying to stay fit and enjoys being out on his bike. But it’s more/as expensive as other platforms and with the price increase, I’ll have to revisit whether those platforms are better value or not. I suspect I’ll stay with TR but don’t really know tbh.
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Have been out with injury and life stress recently, but just got the email.
this thread is TLDR
Does that mean that TR is ignoring the granfather price rates that they use to do and I should have paused my account back in Jan and saved that money?
$22 * 12 = $264 comparing that to 210 just doesn’t feel like a massive savings. 2 months missed in training and you have pretty much reaped the savings through monthly plans
***EDIT 15 Min after Post - I would like to state that I have always found value in TR and will be staying on it was just more of a shock to see the email about the discount, and TR did all they could to communicate this to the best of their ability
Firstly, thanks for opting in to pay the higher price last year. We are grateful that you find the value of TrainerRoad to be worth it.
We will honour that, and work to constantly improve the app so that we can do the best by you in making you a faster cyclist.
In the same way you have @dreamsong63, we hope that regardless of whether people chose to opt in or out of their legacy pricing last year, that they consider the value of TrainerRoad to be worth it and that today’s increase is still within their means.
To clarify:
- If you are currently on $19.95/ month or $189/ year your price will be increasing to $21.99 or $209.99, respectively.
- If you opted for 15% off the current price your price will increase, but still be 15% off.
- If you elected to stay on legacy last year, your price will not change.
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Thanks for the clarity Sarah!
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Hi, if you chose to be on the legacy price (like $99), then you will stay on that price.
For those who chose 15% discount, they will continue to get 15% discount on the price of TrainerRoad.
And for everyone who did 15%, went with the current price, long time legacy athletes, and even new athletes; we really really appreciate it.
Your support is what allows us to continue to build new features and move the whole space forward. 
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Zwift and Wahoo Systm both essentially do the “2 months free” via their Annual pricing as well. So at least two similar apps take the same approach for the yearly discount (right, wrong or otherwise).
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