Tacx Neo 2t downhill drive

Before I contact support, I wanted to confirm what the proper functioning of downhill drive on a Tacx Neo 2t looks like in Zwift. Mine definitely does not behave like the original model shown on GPLama’s demonstration. My flywheel slows to a stop within a minute or so of freewheeling on a descent and I don’t perceive any inertial help when I start pedaling again. Has the function changed since the original model, is there a setting I need to change?

First, are you connected to external power?

That is necessary for the downhill drive to function.

Thanks. Yes. i am. What motion there is immediately stops if unplugged. I made a recording to share with support if needed and made sure to capture the unit being powered.

Thanks for your reply. I figured that things may have changed in the interim. I think I resolved my issue, though, by altering the trainer difficulty setting. Previously, it was set between 1/3 - 1/2. When I took the slider to 100, the down hill drive keeps the flywheel turning quickly as long as the avatar is on a descent.

What had prompted me to check on things is that I have not enjoyed the ride feel of the Neo as much as my Kickr 2017. I never feel like I can get on top of a gear like I could on the Kickr, and the sensations through the pedals feels notchy instead of smooth. Of course, until today, I had left the trainer difficulty where is was with the Kickr. I will play around with it to see if there is a setting I like better.

Thanks again!