We’re currently experiencing some server issues, so you may be unable to log onto the app or view/sync past rides. We don’t currently have an ETA on a fix for these issues, but we will make sure to let you know when we’ve resolved things on our end.
If you are looking to ride and can not, you should start your TR app with Wi-Fi OFF, login, then start your ride. You can then turn WiFi back on once you are riding. You should be able to train that way, but the ride will not upload until we’ve got our servers sorted out.
We’re really sorry for the complications here! Rest assured our engineers are working as fast as their fingers can type on getting this sorted out and we’ll let you know when we’re all set.
If you have any questions or concerns in the meantime, please feel free to reach out and ask - we’re more than happy to help: email@example.com
Thank you for being understanding, everyone!