What pee’d me off was being told repeatedly that the one brand ‘simulated a real bike on real rides’, and it DID NOT! I was having a problem with the shifting between gears making HUGE jumps. Like, working through the ‘gears’ from 1 to 22, it seemed like the ‘bike’ was increasing the ‘gear’, and adding a rather large multiplier. 1 to 2 was a jump, 2 to 3, 11 to 12, and 19 to 20 was a ball breaking workout. I could not reach 22. It was immobile. I threw my ‘real bike’ on a Tacx 2T ‘accurate trainer’, and went through the ‘gears’, and got to 22 and my brain wasn’t about to leap from my skull. I did the same route on Zwift, starting from the same spot. If they were even remotely simulating the ‘same thing’ wouldn’t logic dictate that they would be able to be ridden the same? I even presented graphs from DCRainmaker’s analysis website, and after over a week of hearing nothing, made the statement that it does not simulate a ‘normal bike’ all of a sudden, and that if they continue to state that, and refuse to fix it or acknowledge there is a problem, that I would like my money back. A couple of days later, I received an email asking me for my paypal account, and they would be arranging the usual boxes to send the bike back to a different company, hopefully for a postmortem examination. (Don’t pee on my leg and tell me it’s raining)
So far I have liked the second brand, but this last ‘new bike’ has given me cause to wonder… It was in a new and single sealed box, with dust covering it. And the ‘hub’ was filled with rust and failed curing a high watt demand interval and my knee did contact the end of the bars. (No injury, but beside the point) I can only assume that everything is great since I haven’t heard from them since I sent the pictures (except for a ‘Wow!’ and thank you for sending such detailed pictures in).
I have told people, who I thought could be stretching to buy a smart bike, to save their money (get a Peloton instead). I wasn’t a huge fan of ‘wheel-off bike trainers’, but riding outside is a PITA. I almost hate that more than riding a broken trainer. The drama of a group ride, the getting dropped, the viscous conversations that go on, the sexism, the elitism, the ‘helpful’ snide suggestions. True, they weren’t al like that, but the ones that were made me wonder why I even showed up. And all the whining racer-wannabes and their carping and bitching and, well, whining.
The biggest elephant in the room is that so much of the trainers are proprietary! You need their parts, you need their boards, their power supplies, their belts and chains. Sometimes you need their bolts too, and their ‘special service tools’ to even begin to find out how proprietary that wonder of planned obsolescence is.
Wow, sorry this turned into such a vent. Yikes…
But at one point, I had a broken smart bike in my living room, one that was limping along in my ‘pain cave’ and one on the way to replace it. When I read that Wahoo was having money issues, I almost felt guilty for having so many needing to be replaced, but how long can you ride a broken trainer. My wife was ‘YOU PAID HOW MUCH FOR THAT?!?! AND YOU CAN’T RIDE IT!!! ARE YOU INSANE? There has to be a better system!’. There SHOULD be a better system. I thought the computer and networking industries were messed up, but it’s an epidemic across many industries. (But still, does the guy that ordered one at the same time I did really ever ride it?)
And for those that haven’t had any issues with their stuff, I’m in awe. Good for you! I certainly didn’t want to have the problems I experienced. I’m glad the vendors stood behind their products and they were innovative and fun, but quality just wasn’t there.
Ride on!