Power not uploading from element to TR

Did a 35 mile mountain climb while on vacation. My P1 pedals were transmitting data to my wahoo element, so all looked normal. Once ride was completed i opened up the TR app., the ride appeared in calendar with all my data except my power numbers. It showed speed, hr, distance etc. but no power data or cadence. What could be the issue?

Hey there!

I’m really sorry to hear that your ride uploaded without the power data. That’s the most important part! I have a few clarifying questions to help me figure out what is going on here.

  • Did all of the power data show up in the Wahoo Application?
  • If you push to Strava, does the power data show up there?

I’m going to have a Support Agent reach out to you to help guide you further through the troubleshooting process since they can look into the details of the ride of itself and see what went wrong. Keep an eye out for an email from us!

Thanks so much for your patience while we work through this issue :slight_smile:

Thanks Bryce,

Yes, all the data showed up on wahoo and only avg power on Strava.

See screen shots of wahoo then strava.

Thanks for your help.

Keith

Haleakala… nicely done!