Outdoor workout workflow is broken

TrainerRoad Software
1

Hi,

  1. Training plan in the calendar for today had “Galena”
  2. I set it to outdor, sent it to Garmin, completed it and afterwards it showed in the calendar as expected.
  3. But, next to it, also for today, was still a prescribed workout. But NOT “Galena” anymore!
  4. Therefore I could NOT join the two workouts as I would have done in the past (well, technically I probably could have, but that would have been wrong).
  5. My workaround was to click on the changed workout, searched and selected “Galena” as alternative and then joined that with the outdorr workout, which worked.

So yeah, that should probably not work that way.

2

Thanks for the heads-up!

We’re looking into this now. I’ll follow up when we have questions or an update for you. :+1:

3

It looks like we pulled that activity from Strava, not Garmin, which could be part of the issue.

Was anything different with how you selected, completed, or synced over this workout?

4

Indeed, it went from my Edge to Garmin, to Strava and from there to TR.
It’s the first time after forever I did any TR workout outside, definitely the first time since all the recent changes and also this year.
But I couldn’t think of anything special or unusual I would have done.

5

It sounds like this wasn’t a planned workout, but one that you picked manually and pushed to your Garmin.

For some reason, we got the completed workout back from Strava rather than Garmin, which we think is why it didn’t associate correctly.

We’re still working on this one, though!!

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6

Will you be doing one of your upcoming workouts outside?

If so, I’d like to see how that next one goes. I’m wondering if there were a few edge-case things that caused this one to work the way it did, that will be resolved moving forward.

I’ll let you know what I hear from the back-end team, but if you do an Outside Workout before you hear back from me, let me know how it goes!

7

Thanks Eddi. Once I will do another outside I’ll update this thread.

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