- I want to draw attention to this because it bears emphasis.
In the original thread, I think some people forgot that there are real humans within this company. People with the same feelings, goals and thoughts that we all have. This is not some faceless mega-corp driven to extract every cent from our pockets. The implications of greed, selfishness and other unsavory comments towards Nate and the team in that thread were insulting and beyond unnecessary.
TR is a group of amazing people, lead by someone that clearly loves his customers and the way his business impacts them. I’ve never seen the level of interaction from a leader, and the group working with him, that we see continuously from TR.
I just hope people remember things like this when something happens that is not to their liking in the future. Keep some perspective for you, the people involved, and the actual impact of the situation. The #firstworldproblems tag is a bit cliche, but touches on the reality that we often overemphasize the gravity of situations like this, well beyond what is appropriate.