Reading the Harvard Business Review today for work and came across the following statement:
“After all, studies have shown that feelings of gratitude improve relationships, enhance feelings of support, and increase prosocial behavior.” The authors contrast mistreatment (characterized by putting people down) with gratitude (aimed at lifting people up), citing a gratitude intervention as a way of reducing uncivil behavior.
Loclkear, et al. “Building a Better Workplace Starts with Saying ‘Thanks’,” HBR, November 26, 2020.