I encounter the following issue: when I want to do a spin down calibration on my Zwift Hub, the TR desktop client tells me to “Speed up until you reach 0.0 KPH”. Well, I am pretty successful in doing so but obviously that won’t do the trick.
Thanks for looking into this, @IvyAudrain! I’ll try your suggestions once I’m back home
Just one follow-up question: when you talk about calibration data being stored on the device, are you talking about the head unit or the smart trainer? I assume the latter. If so, does the same apply when calibrating with another Software product instead of a head unit, i.e. could I try what @tfilteau suggests?
Hey! We do not have an in-house zwift hub trainer for testing currently.
There is an update on calibration insight though, I did see via DC Rainmaker that: “In my testing, as well as what Zwift themselves say – they recommend doing a spin-down calibration at about the 10-minute marker.”
Are you also experiencing calibration issues? Let me know and we can try to help!
I’m relatively new to the platform but have also been unable to calibrate using a Zwift Hub trainer. Behavior is similar to the original poster, asking me to spindown from 0.0. I just wanted to chime in that this still appears to be an issue with the desktop application for Zwift Hub users.
Hi alpineclimber. Thanks for your recommendation. My comment was in reference to the desktop application. I haven’t attempted to calibrate using the mobile application and I don’t typically have a phone nearby when using TrainerRoad.
I will try to calibrate using the phone application as you’ve recommended and will report back, but TrainerRoad recommends calibration before every ride. I just wanted to say that I was still experiencing the issue that the original poster spoke of. My Zwift Hub is up-to-date in regards to firmware.
As OP just a bit more detail on what currently works and doesn’t work for me - all this refers to the TR Desktop application:
I connected my Hub via both Bluetooth and Ant+
When I click on calibrate on the Bluetooth device, it tells me to spin up to 0.0 km/h. However, when I spin to 39 km/h I end up getting a “calibration successful” message. I do, however, get it before the wheel stops completely which makes me wonder whether or not this can be accurate.
When I click on calibrate on the Ant+ device, it tells me to spin it up to 32 km/h but even when I do the calibration never appears to be complete - I simply don’t get any feedback from the TR app.