Logged in this morning. AI Prediction fired up. Been running maybe 15 or 20 minutes now. Have logged out and back in several times. Still going.
My AI FTp prediction got stuck/freeze in calculating. That happened after today’s workout, had no problem prior. Both web and IOs APP predictions are frozen. Sorry if this is answered before.
I’m seeing this on my account as well..
We’re looking into this. Hang in there!
Who tripped over the cord?
Same.
It sounds like there is an outage that started early this morning somewhere that is slowing things down.
We’re working on a fix now!
Has it ran out of random numbers to generate?
Its up and running for me
This should be resolved for everyone now. Let me know if for some reason you’re still having issues!
Yes, it is resolved. Sorry for not responding faster. You are welcome to lock this thread as it is no longer necessary.
Please reach out if there’s something I can help with!
I ran into this problem just now. Do I need any software updates for the fix?
It appears to be on your account for me. ![]()
Are you using the web or the app?
I did run into this last night as well, but when I checked this morning it had appeared, so maybe there was a glitch for a while?
I was using the app.
I restarted the app this morning, and now it works.
Same thing is happening to me, App is useless right now as the AI won’t recognize an ftp test I did 2 days ago, and even when I manually change it still keeps me in this loop of asking for my ftp and then asking for more data when the data is already there, please fix this immediately. If you can’t even get this right I should just fully move to zwift.