Honestly, I think anyone would be crazy to buy a Kickr Run until Wahoo shows they are committed to service, support, and spare parts. You currently can’t buy many spare parts for a Kickr trainer. Wahoo’s attitude is that you have a $1000 paper weight after a few years.
If you look for spare parts for a NordicTrack treadmill or any Icon fitness made treadmill you can often find spare parts for a decade.
A decade? Thank the EU for that. The EU says that manufacturers have to allow for spare parts for years after the product is discontinued. I’m sure that many corporations market certain models JUST to avoid that requirement.
I’ll be contacting Garmin/Tacx to see if I have any coverage left for my gen 1 Neo Smart Bike. I think the bottom bracket fails over time.
I had a StairMaster stepper that I loved, and could get come parts, but ended up buying another one just in case. Grainger had had chains galore, and other raw parts, and some official parts were available but are likely not available now. I got very good at fixing old fitness equipment for sure.
The thought of buying another Kickr Bike, or Run, JUST FOR PARTS is insane!! Hands down… They, and all vendors of these expensive toys should stand (closely) behind their products. I would not be happy having to bu a Tacx Neo Bike Plus because Garmin decided to drop support for it. (I’d consider paying for a refurbed warranted ‘plus’ bike… I just want to ride!!
If the EU was responsible for this fact why doesn’t Wahoo provide parts and exploded diagrams for Kickr trainers?
I think it’s mostly just the way the fitness industry rolls versus the shitty bicycle industry. There is no reason that a $300-$700 electronic rear derailleur cannot be repaired or refurbished yet we tolerate that from the bicycle industry.
Totally agree, Right To Repair!!
Maybe they (the industry lobbyists) carved out an exemption for their industry?
I’ve run into a lot of closed doors in trying to fix some items. CPAP machines, John Deere equipment, lots of computer equipment. iFixit is pushing for a nationwide right to repair law, and has gotten some states and companies to back the idea.
I hope right to repair becomes a reality.
I think cycling just doesn’t hit anyone’s radar. First, the number of riders with a $700 defective derailleur paperweight is incredibly tiny compared to people with a $700 iPhone that needs repair. Farmers make a stink about a $300,000 tractor and politicians notice because of the agribusiness lobby. Cycling is just a small blip on nobody’s radar.
And those who can afforded $700 derailleurs, are generally well off enough to afford a second one.
Also, there is starting to be a bunch of aftermarket parts for AXS.
Right to repair in the cycling industry. Not sure who those people are, but they appear to have information on what’s happening in the industry. I hope right to repair would require Shimano to make their Di2 computer interfaces way cheaper and far more available. Their new one is pretty much completely unavailable for the many times I’ve looked for it, and the cost is stratospheric, and unnecessarily so. Someone should hack together a stand in using a Raspberry PI or Arduino, Beaglebone, etc. The cost of the Shimano device is highway robbery.
Ebike companies are fighting to be exempt from any right to repair regulations or laws. Anyone surprised?
OH, there are groups of people that actually WANT ebike makers to be exempt, claiming ‘security’, etc…
According to this article the EU does require parts availability for 10 years.
Not to derail the exciting talk about circuit breakers, but now that the treadmill is out and available for purchase, has anyone pulled the trigger and bought one? Opinions? I’d love it if TR could drive some of my run workouts to make me faster.
Still waiting in “Europe Other” here. But my old treadmill has started coming to a hard stop without warning which is… not ideal. Despite the eye-watering price tag, I’m sorely tempted to replace my old treadmill with this one.
If it gets me to run more, it’s value for money, right?
I have it and love it!
Is there any timeline when you can order it in continental Europe? I have someone who would want to buy my old treatmill and I‘d love to get this instead.
If you want this treadmill in the US, I highly recommend you only have it installed on the first floor of your home or you have a staircase that is wider than the normal 3 feet (although mine are 42 inches wide).
Wahoo uses a delivery partner called RXO. RXO used two people to deliver the treadmill a week ago, they looked at my staircase and said sorry - despite my taking video of the entry into the home and walk up the steps beforehand and sending it to them, which they confirmed was sufficient. They left the boxes in my garage. Then, they sent a team of 3 who could not get the treadmill up my stairs because it was too heavy for them, apparently. So they unboxed to try and bring it up piece by piece, which still did not work for them and they now have to send their internal claims people over to repair my hardwoods which they put multiple gashes in.
They told me they can’t get the treadmill upstairs but recommended I try a different delivery company through wahoo. Alternatively, they said they could return it. I took the return route.
And yes, I already have a Sole F85 in the room they were to assemble it in, so while I’m sure there is a weight difference and slight shape difference, I know for a fact a treadmill can go up the stairs
Good info to have
we were looking into getting one over the summer… plan was to put it in my office/gym but thats second floor…
