Thinking about a $2/month price raise

Indeed. My last pay rise was in 2019 :roll_eyes::grimacing:

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Found this interesting. I have used TR in the past, first time for a few years, until life forced me to leave it for a while, After that the price went up when I came back, and since then I’ve tried it and left on a few occasions. Firstly it was because the plans stopped working for me, got very tired on a diet of threshold and VO2 workouts plus my time trials, the old 40km TT plan was brutal, but then after the Covid lockdowns I gave up racing and focused more on things like audax and bikepacking, still like to train, but found TR wasn’t really good at helping with these disciplines due to not taking what I did outside into account.

Like quite a few others who’ve commented, I now effectively self coach and prefer that to following a rigid plan, I do use other sites to guide me, but they are a fraction of the price of TR. I would probably have used TR more if there was a decent web based workout builder, as I find quite a lot of the TR workouts quite frustrating in how they’re structured, recovery intervals that are too long or three sweetspot intervals of different intensities, which makes comparison impossible.

I know it’s not going to happen, but a cheaper option of the calender, workout player and library, without any of the AI stuff and RLGL or plans would tempt me, but as the current price is too little value for me, I can’t see myself trying TR again if it gets more expensive.

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And to think you came back to this forum after 9 months just for this…:rofl::rofl:

:wave:t2::wave:t2::wave:t2::wave:t2:

I would say more of “I’m the CEO and responsible for the decisions”.

Dictator doesn’t jive with asking people’s opinions and being influenced by them.

But yes, it’s definitely not a democracy.

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We’ve done kits before. I think we made $2k from them and probably spent 15k+ in employee time.

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Early Access Phase 1 - All new sport types except strength impacts RLGL
Early Access Phase 2 - Strength impacts RLGL

Then once we’re sure there aren’t any bugs we’ll launch it for everyone.

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It’s your choice. $2 ain’t much and it probably won’t hurt things too much.

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But at this point 5 years on from that massive previous bump your new memberships must have really tanked I’m guessing? So what levers do you now pull?

Competition must be fierce for new users.
If you want to slowly dwindle away into being unsustainable then just keep raising the price and hope for some killer new feature that revolutionises things.

As others have said - I really think you should offer a basic tier. Calendar, plan builder and workout library. (If you’re looking to grow)

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I may not have asked my question clearly, or perhaps you’re choosing not to answer (which is your prerogative, and in which case I am good with no further response from you here – that’s a genuine comment, not a zing of any kind…).

My timing question was when we might anticipate the “almost done” project adding the impact of additional sports/activity types on RLGL. Right now I don’t see any early access opportunities on my career page, but don’t know how you determine to whom you offer that; one assumption could be that TR isn’t that far along in the development/testing phases.

More specifically on timing: would you anticipate we see add’l impacts for RLGL before we see RLGL in Plan Builder, after RLGL in PB but before WLV2 on TR workouts, after WLV2 on outside workouts, or after WLV2 on outside workouts? Or might it be implemented in conjunction with one of those additive features? That’s what I was trying to understand in my previous post.

I am a big fan of TR as a triathlete. It’s nice to be able to build training plans, and I pretty much follow the bike workouts exactly and then modify the run and swims (plus do additional swims). So I see the value in TR because of the above. The price increase is probably fair, but it will make me consider looking at different training platforms that are cheaper.

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Also an Aussie - I started using Wise to pay for my TR sub. You set up a virtual credit card, load it with USD and make that the payment method on TR. It saves a lot in crappy conversion rates and fees.

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The increase is acceptable. It’s nothing compared to the thousands of dollars i spend annually on road and mtb bike maintenance, repairs, and replacement parts. An extra couple bucks a month to continue to stay healthy and fit is ok!

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Still not catering to international customers, charging in US Funds. The podcast has always felt to me that they don’t really worry about international listeners that much. I feel that they only care about the US market. I won’t be renewing as it’s just not affordable in the current economic climate.

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I’ve been a subscriber since around 2018. I live in a developing country in Africa and the USD Exchange rate has not been kind over the last 6 years. My price probably doubled in this time. This made me opt-in to the locked in pricing TR offered previously, even though if I was in a position then I would have gladly paid more as I get so much from the product.

Even so - I’d gladly pay the 2USD increase. Through TR I went from couch to XC MTB race podium (still need a bit of luck to be fair). It enabled me to take on challenges that seemed absolutely impossible just a couple of years ago (completing a 400km race in 20 hours on a MTB) and just made me a healthier individual.

And that’s not even touching on the learnings from the podcast and this forum. Example - I’ve learned to make my own gels and energy drinks - I think the savings there cover a big part of the subscription:-)

The other big saving for me is in time. Maybe it’s something about cycling but it seems a lot of people need or want things to be complicated. TR does the opposite for me - it gives me so much time back. Pick a plan, enter the racing dates, open the app, do the workout, carry on with my life. I’m 44, young family, full time job and studying for a degree, so appreciate anything that can save me time.

Anyhow - enough rambling - from my side thanks to the TR team for an absolutely amazing product. I can’t wait to see what you come up with in the next couple of years.

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That’s wild - ever think of partnering up?

Well done on your achievements! I haven’t reached any podiums, but I feel the same about TR having made me fitter and faster over the years since i started with it in 2014/15. I’m in canada so a $2usd increase is getting closer to $3cdn, but it’s money well spent.

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Just do it. I just checked Zwift pricing (not on it), so I see the “problem”. I am interested in getting stronger and/or maintaining my strength. Since I joined TR, I’ve aged from 57 to 63. TR’s training plans are top notch and in my experience are accurately assessing my fitness.

Most companies, when they raise their rates, claim with great fanfare that they are “Enhancing Your Customer Experience” when in fact they are cutting benefits and decreasing customer service. TR has done nothing but gotten better in terms of customer experience and service!

Fire it up, you have my money.

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Has your recent experience been that customer service is better than it was a few years ago? I definitely have seen a drop off there. To the point where I stopped going to them for help because I could get a faster and more accurate answer here. Maybe that’s changed in the last few months?

+$2 fine by me - still good value

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I already cancelled my subscription before this announcement - I realized that for outdoor season it is pretty much useless & boring after several years - riding several races on Saturdays pretty much ruined the progression levels.

$2 will not make any difference from my perspective.

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I currently don’t subscribe, and when considering the range of available options, TR would have to offer A LOT for the current price, let alone a little more. It would need to be my only paid-for training platform and not require me to do hacks and workarounds for it to be effective. The biggest problems for me:

  • Not enough flexibility for non-trainerroad activities, so progression levels becomes junk pretty quick if you do a lot outdoors.

  • progression levels also don’t take history in to account, so as a new subscriber workouts can be unchallenging for too long, even when you give appropriate feedback

  • refusal to open up APIs and work with third parties. Not being able to access my workouts to do on other platforms such as indieVelo (or zwift) is just painful. There’s plenty of ways to do this without exposing your entire catalogue IP.

  • the workout library is a bit of a mess. Quantity over quality. I think it could all be simplified significantly, especially to make outside workouts more achievable. Join does a really good job of this.

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