I remember this being addressed in the podcast. Essentially the older versions of the Neo took quite a while to “wind up” the resistance, so TR solved this problem by giving the Neo more time and triggered resistance changes 2 seconds in advance. According to reviews, the latest incarnation of the Neo, the 2T, is not just very quick to react to changes in resistance, but according to @dcrainmaker’s review apparently so quickly that it becomes uncomfortable for the rider.
I think you should send an email to TR’s support so that they can undo their Tacx Neo hack for the 2T.