Another update to the saga. Received third trainer in the mail last night and this one is also broken. No resistance in ERG or Resistance mode on the Kinetic Fit app or TrainerRoad. Not to mention a bad knocking sound as the flywheel grabbing the rear mech and throwing the cassette forward a few clicks during spin down.
Oddly enough they now list the R1 as “sold out”. My guess is now that’s it’s the time of year that everyone’s really getting into riding all of these trainers are coming back with issues.
I sent a pretty strongly worded email. Hopefully a contact from someone of relevance there today to discuss as I’ve now lost 2.5 months worth of training time for an early June race. I’m pretty much fucked on the bike leg.