I have a 2012 Felt B16.
I was told recently that there is a cable guide behind the crank. I dindt know that was there.
Anyway, it broke. It was connected to the frame via some rivets. And apparently the sweat and water broke it.
I think is a poor design but apparently Felt will deny my warranty claim on the ground of corrosion because apparently i don’t clean my bike on places that are very hard to reach after every ride.
Has anyone have had experiences with felt with situations like this?
If so, how should i handle it. What can i tell them so they will honor the warranty.