I am a relatively new user and all was going well until today using the “up-graded” new version. I completed geiger-1 and the usual message about processing the data and then the screen just went black and remained black. So my query is - is this session now completely lost?
I tried to send an e-mail to traineroad but their web-based contact system doesn’t appear to work ie press the submit button and nothing happens.
I am not too happy about the above and would like to know if other users have had similar problems with the software and contacting trainerroad
Thank you everyone for your help - its great to be in such a friendly community. Support have responded and my workout has appeared. I am very grateful for such a positive and helpful response from them.
Thanks for e-mail and the help of the support team. I apologise for going thro’ forum - it was partly a panic reaction to my first problem with the app.