Cannot contact Support

I am unable to fill out the support ticket as the Captcha on the site is not working (tried 2 different pc’s, Chrome, Firefox).
My query is regarding my not receiving an email that my credit card would be debited after my trial period ended. I am going away on holiday soon and the intention was to ask whether I could do 2 weeks now then have a freeze on my account for a few weeks. I do love the program but it is much mor expensive than my previous app. Any help is appreciated.

Just raised a support ticket myself with no issues on the captcha.

The website does however appear to have reverted to communicating with me in Spanish “Su solicitud se envió correctamente.”

Muchos gracias

Just email them: