I will paste here a thread I started on another platform, I am sure many of you would be interested to find a genuine experience with buycycle, not faked or AI “reviews”
Started to use buycycle in February-March, looking for a decent second hand bike, with a warranted (by buycycle) sale process. Using the platform I experienced: dozens of unresponsive sellers/listings, either, bikes were sold or listings were totally outdated; a lot of replica bikes (Chinese fakes) sold as original (especially S-works). I checked with Specialized brand security a S-Works SL6 frameset sold as genuine by a seller in Belgium, Specialized confirmed that serial number was registered to another type of frame, after I confronted the seller, next day listing was erased..I also found a fake Factor Ostro Vam, the shape of the frame does not fit any model from Factor, the listing is still on. I became a bit reluctant to search further, but then in April, I said I found my bike, a Canyon Ultimate CF from 2020, good communication with the seller, a bit of negotiation and we made the deal. The seller recognized that he crashed the bike one time, there were evident marks on the left rear quick release and saddle, but insisted that there are no other damages and I appreciated the sincerity and the fairness. Recieved the bike in the shipping time window, box was ok, checked the bike visually for the marked scratches, just a small scratch on the left upper arm of the rear fork.
Bike was deposited at my home, not used waiting for the service works. After two days, I took it to the bike shop, but before I confirmed the sale, to help seller be payed. At the shop, the professionals, investigated closely the scratch and decided it’s better to peel of some parts of the clear coat, to inspect the carbon layup. We found a small crack in the structure, it’s not big but its enough to be unsafe to ride. A carbon structural professional confirmed that the crack matches exactly the crash location previous owner had and that it could not be done by shipping without traces on the shipping box.
Contacted seller, of course he denied, claimed that his photos does not show anything, also contacted buycycle, they only repeated the policies of the selling process, denying responsibility, even though only two days passed between receiving the bike and identifying the crack
I would say its an unsafe market place for the buyers, but a profitable one for the sellers, full of untrustworthy sellers and shady listings, fake bikes.
