Brand new Quark powermeter does not immediately record after a dead stop

[cinzanoframepump]

Hi I’m new to Quark, have been using various PowerTaps forever.

Here’s the issue. From a dead stop like at a light, the Quark (spider based on a new cannondale) does not record power right away. 5 seconds or so usually, you’re seeing 0 watts. It isn’t even writing it to the .fit file. What kind of BS is this? I’ve used Powertaps for 20+ years and never had this issue.

I deleted and re added the sensor, tried bluetooth and ANT+, turned off magiczero, turned off cycling dynamics, nothing changes the behavior. It is going to sleep and taking time to wake up, meanwhile you’re losing data, this is garbage behavior.

Attaching screenshots the columns across are time, power, heart rate, cadence, speed. You can see it’s like 10mph before the thing gets up out of its stupor.

I’d love this to be a problem that can be fixed. Is anyone else seeing this? Auto Start/Stop is off

Garmin Edge 1050

[grwoolf]

I’ve been running crank-based Quarqs on MTB, road, and gravel for ~10 years and have never seen that behavior. Maybe they have changed something since I bought my last one ~18 months ago, but that doesn’t sound right to me. I’d try calling SRAM/Quarq tech support, I’ve found it to be really good. And I guess it could be something in the Garmin setup also, maybe worth a call into them as well. Not too many companies answer the phone with well qualified people these days, but I find Garmin and SRAM to be really solid most of the time.

[cinzanoframepump]

Reached out to Quark, but also to a few users also on the Quark/1050 combo I know. So far we are 2 for 2.

[jfranci3]

Is the power field on your Garmin a 3-5sec average?

[cinzanoframepump]

no, 1s power i’m certain. Also the data isn’t in the .fit file either. Bike magically gets up to 10mph without power input