I just received a replacement Kickr Core that was a refurb unit and after the first ride on it noticed the freehub was rather loud. So using GPLama’s video, I took apart the freehub body to inspect the pawls. What I found rather shocked me: the entire freehub was bone dry. Like it was just bare metal and my fingers were clean after inspecting the whole assembly. So after greasing everything I tested it out and was back to smooth and quiet training. Whomever is refurbishing Wahoo’s trainers are letting them down and it’s kind of sad.
If you contact Wahoo I’m sure that they will be gratefull, having a contractor that does a shitty job could tarnish their reputation.