Group Workout Video dropping out

I have been using group work out a few times now with a friend. However, the “connection” seems to dropout a lot and it will just show the “waiting for other rides” message. The other rider is actually in/doing the workout even though it appears I am alone. Then the other person’s video box will reappear for a period of time, just to drop out again for a long period of time. Is this a bandwidth issue, or something else?

For issues like this, please reach out to our Support Team at support@trainerroad.com so that one of our Team Members can take a closer look :+1:.