I’ve recently noticed Factor and now seriously considering an Ostro Gravel over a Specialized Crux. But, to be honest, I haven’t heard much about this company until recently and could be my recent Youtube subscriptions with Phil Gaimon and Dylan Johnson riding Factor bikes. Secondary question is, w…

See heaps around here in Aus, the ostro gravel looks seriously nice. Factor are a pretty standard high-end bike manufacturer from Taiwan like many others, and for what it’s worth IPT race on the ostram vam in the pro ranks. Haven’t heard anything bad about the brand or black inc.

The fury who started Factor has been in the industry for many years….and used to build Cervelos frames. I would have zero hesitation buying a Factor personally.

[image] Power13: The fury who started Factor has been in the industry for many years That might be a little bit more than I need to know about Rob Gitelis :rofl: But as to the original topic, Josh Poertner had him on the Marginal Gains podcast a couple years back. I found it interesting and…

I have a LS gravel frame and love it. I also have dealt with their customer service. They are located in Washington state I believe. I would have to go back and look at my emails to be sure. The reason I was dealing with them is I went on the website and did bike fit calculator and came up with a 56…

I had an LS and regret selling it - it was excellent. I found Factor UK (now Vires Velo, I believe) ok, but no better than that, to deal with. I’ll elaborate if required/relevant.

They originally started up out of a company making components for F1 teams, their first bike was full of telemetry sensors and other non-bike technology and integrated everything, before that was a thing. They’ve changed hands and changed their ethos since then, Baden Cooke is now on board and they’…

I bought through Vires Velo. Thought their service was fine tbh, but they were very busy Main selling point: complete control over spec (stem length, crank length, handlebar width etc) Love the bike though!

Yeah, I didn’t think the service was ‘bad’, per se, more that I felt their tone was just a touch brusque and they weren’t as overly helpful with some details as they might have been. Perhaps just very busy, as you suggest.

I own a Factor Ostro, and really love it ! High quality and all components are ‘spot on’. Direct contact with the helpdesk of Factor was also a very good experience. I can surely recommend the brand !! [image]

Factor, the company -- anyone with experience dealing with them?

Equipment

OreoCookie November 14, 2022, 4:18am 4

Factor is a premium niche brand with talent behind it. They are not cheap and from what I can tell are quality. My LBS sells Factor bikes and I have seen a few.

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Factor, the company -- anyone with experience dealing with them?

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Factor, the company -- anyone with experience dealing with them?

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