Tracking this thread with interest. As I mentioned above I ditched my Atom2 order to buy a Tacx Neo Bike but now I’m concerned about the issues with the Neo (erg and belt) plus I’ve read some horror stories about how Garmin UK are dealing with warranty issues. Check out Tacx FaqX on YouTube. I’m still not happy with WB for releasing what was effectively a beta with the Atom V1 but their service was pretty decent.
Have I made an error? Is the NEO likely to be a lemon? Should I beg WB to let me back on the bus? 