This sounds the same as an issue I’ve had with the Kickr v5 and TR, due to the Kickr now supporting Bluetooth FTMS connectivity, which does not support standard mode. I’d recommend contacting TR support to confirm, but you can also try downgrading your Kickr firmware:
- Unplug the trainer for 10 seconds
- Open the Wahoo app
- Make sure the Wahoo device is powered on
- Click on the Wahoo device when it pops up
- Wait for the Wahoo Device to connect, once connected tap the blue button to connect. At the next screen at the top tap 10 times on the little black icon of the Kickr to bring up the firmware update list. Choose the previous public firmware version.
- Allow the update to finish
When I had the issue it was only in the windows app, the Android app still supported standard mode, but I’m not sure of the current status. Definitely worth checking in with TR support for more info.