# Unable to associate a workout to a ride **URL:** \ **Category:** TrainerRoad Software\ **Created:** [May 31, 2022, 7:54pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149 "2022-05-31T19:54:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Sonny](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sonny/32/104384_2.png) [@Sonny](https://www.trainerroad.com/forum/u/Sonny)\ **Post date:** [May 31, 2022, 7:54pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/1 "2022-05-31T19:54:12Z")
Ive no idea what’s going on with my account but im now unable to associate a workout with a ride on my calendar. This is my 4th different problem in as many days. It just says “server error” at the top in red. It doesn’t work on the web browser or the app. Support will be sick of me. ---
**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\ **Post date:** [May 31, 2022, 7:59pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/2 "2022-05-31T19:59:02Z")
We need more details to offer help. - Are you trying to do a manual association of a planned ride and one completed via Strava or otherwise? - Have you confirmed that the TR workout you want to associated with an outside ride is not already associated with some other ride? ---
**Author:** ![Sonny](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sonny/32/104384_2.png) [@Sonny](https://www.trainerroad.com/forum/u/Sonny)\ **Post date:** [May 31, 2022, 8:01pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/3 "2022-05-31T20:01:34Z")
Im trying to do what ive successfully done a 100 times before. Manually allocate a TR workout to a completed outdoor ride synced from strava in order to permit and gain the PL level to an unstructured non TR ride. ---
**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\ **Post date:** [May 31, 2022, 8:03pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/4 "2022-05-31T20:03:59Z")
Sure, and I get that. But in order to offer any meaningful help, we need more specific info from you. Screenshots or more detailed info of any errors or screens that are not working as previously expected are useful data points to know what to suggest. ---
**Author:** ![IvyAudrain](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ivyaudrain/32/47471_2.png) [@IvyAudrain](https://www.trainerroad.com/forum/u/IvyAudrain)\ **Post date:** [May 31, 2022, 8:05pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/5 "2022-05-31T20:05:23Z")
We’re experiencing a delay in our ride processing and our Engineering Team is working on getting it resolved now. Affected rides will automatically be processed once the issue is resolved. Sorry for the trouble, no action is needed on your end other than to be patient and wait for this issue to get fixed, and your workout will appear. ---
**Author:** ![Sonny](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sonny/32/104384_2.png) [@Sonny](https://www.trainerroad.com/forum/u/Sonny)\ **Post date:** [May 31, 2022, 8:07pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/6 "2022-05-31T20:07:11Z")
![Screenshot_20220531-210554_TrainerRoad](https://global.discourse-cdn.com/trainerroad/original/3X/0/9/091cb4d42c5c9ed59425366e7c6cc7f9f40f207f.jpeg) ![Screenshot_20220531-210610_TrainerRoad](https://global.discourse-cdn.com/trainerroad/original/3X/5/8/58f01b935a04370e882c082b972c842a0608730c.jpeg) ---
**Author:** ![Sonny](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sonny/32/104384_2.png) [@Sonny](https://www.trainerroad.com/forum/u/Sonny)\ **Post date:** [May 31, 2022, 8:08pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/7 "2022-05-31T20:08:43Z")
![Screenshot_20220531-210819_TrainerRoad](https://global.discourse-cdn.com/trainerroad/original/3X/7/c/7c8f4595949df0db6c42f54127df19fc37836eb3.jpeg) ---
**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\ **Post date:** [May 31, 2022, 8:12pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/8 "2022-05-31T20:12:44Z")
That upper screenshot sure seems like it’s related to what Ivy mentioned, and is likely related to the sync issues you had in your other post this morning. Sounds like TR is aware of an issue and with any luck, when they resolve it, that will fix both of these issues for you. ---
**Author:** ![IvyAudrain](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ivyaudrain/32/47471_2.png) [@IvyAudrain](https://www.trainerroad.com/forum/u/IvyAudrain)\ **Post date:** [June 1, 2022, 10:23pm UTC](https://www.trainerroad.com/forum/t/unable-to-associate-a-workout-to-a-ride/73149/10 "2022-06-01T22:23:36Z")
Following up: any affected workouts should be finished automatically processing now that the issue is fully resolved! Sorry for any inconvenienced caused, thanks all.