# Tss chart wrong

**URL:** <https://www.trainerroad.com/forum/t/tss-chart-wrong/21911>\
**Category:** TrainerRoad Software\
**Tags:** bug\
**Created:** [October 4, 2019, 4:33am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911 "2019-10-04T04:33:12Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![Nicschne](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/nicschne/32/7721_2.png) [@Nicschne](https://www.trainerroad.com/forum/u/Nicschne)\
**Post date:** [October 4, 2019, 4:33am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/1 "2019-10-04T04:33:12Z")

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Anyone else having problems with tss chart being wrong? I went back today on chart to April and May to see my weekly tss and chart had weeks of 700, 900 tss for week with daily averages in 80-90’s, but I’ve never been higher than 60’s with most weeks in 400’s. This wasn’t like this a few days ago. It’s like rides are being counted twice. Anyone else suddenly having this glitch?

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**Author:** ![Trhuster](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/trhuster/32/20110_2.png) [@Trhuster](https://www.trainerroad.com/forum/u/Trhuster)\
**Post date:** [October 4, 2019, 4:36am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/2 "2019-10-04T04:36:31Z")

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Yea, same for me. Outside rides is x2 now.

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**Author:** ![Nicschne](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/nicschne/32/7721_2.png) [@Nicschne](https://www.trainerroad.com/forum/u/Nicschne)\
**Post date:** [October 4, 2019, 4:44am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/3 "2019-10-04T04:44:45Z")

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@Nate_Pearson

Seems there is a new glitch in tss chart

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**Author:** ![jazir1979](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jazir1979/32/13033_2.png) [@jazir1979](https://www.trainerroad.com/forum/u/jazir1979)\
**Post date:** [October 4, 2019, 5:24am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/4 "2019-10-04T05:24:51Z")

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I had my calendar open in another tab and didn’t see the problem until I refreshed - now I see it. I have a 2052 TSS week!!

So it looks like this glitch has just been released today.

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**Author:** ![janneseppala](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/janneseppala/32/17140_2.png) [@janneseppala](https://www.trainerroad.com/forum/u/janneseppala)\
**Post date:** [October 4, 2019, 6:32am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/5 "2019-10-04T06:32:30Z")

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I can confirm this, at least the calendar and career page show the incorrect info ATM.

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**Author:** ![KickrLin](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kickrlin/32/15760_2.png) [@KickrLin](https://www.trainerroad.com/forum/u/KickrLin)\
**Post date:** [October 4, 2019, 6:57am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/6 "2019-10-04T06:57:58Z")

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> [@jazir1979](#):
>
> So it looks like this glitch has just been released today.

😂

Outdoor rides (green dot) are all showing as double their actual value when looking at the “Career View”

 ![11](https://global.discourse-cdn.com/trainerroad/original/3X/e/4/e43567c4edb76477ceea3995fc031506b7e35672.png)

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**Author:** ![skb](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/skb/32/44856_2.png) [@skb](https://www.trainerroad.com/forum/u/skb)\
**Post date:** [October 4, 2019, 10:01am UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/8 "2019-10-04T10:01:48Z")

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I’m seeing this as well

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**Author:** ![timenoway](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/timenoway/32/31694_2.png) [@timenoway](https://www.trainerroad.com/forum/u/timenoway)\
**Post date:** [October 4, 2019, 12:25pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/9 "2019-10-04T12:25:44Z")

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Wow - yes, exactly what’s happening to me as well! Now I feel I’ve finally done the Pro level TSS!

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**Author:** ![BxBornCyclist](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bxborncyclist/32/7746_2.png) [@BxBornCyclist](https://www.trainerroad.com/forum/u/BxBornCyclist)\
**Post date:** [October 4, 2019, 12:28pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/10 "2019-10-04T12:28:55Z")

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Yup, I am just seeing it this morning. I definitely did not see this bug yesterday when I was looking at my charts. Definitely a new bug that will hopefully be fixed soon

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**Author:** ![therealtk](https://avatars.discourse-cdn.com/v4/letter/t/90ced4/32.png) [@therealtk](https://www.trainerroad.com/forum/u/therealtk)\
**Post date:** [October 4, 2019, 1:20pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/11 "2019-10-04T13:20:10Z")

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Same glitch with TSS here too. I didn’t know I could endure a 1400 TSS week!🤣

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**Author:** ![djkoski](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/djkoski/32/21577_2.png) [@djkoski](https://www.trainerroad.com/forum/u/djkoski)\
**Post date:** [October 4, 2019, 1:27pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/12 "2019-10-04T13:27:45Z")

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Same here.

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**Author:** ![harrissilver](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/harrissilver/32/8652_2.png) [@harrissilver](https://www.trainerroad.com/forum/u/harrissilver)\
**Post date:** [October 4, 2019, 2:10pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/13 "2019-10-04T14:10:20Z")

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I’m seeing the same thing. I just finished planning out my Annual Training Plan (ATP) up to my first A race, and the TSS scores for planned weeks match, but previous weeks are way off. I’ve got one week in July at 2,748 TSS! It was a bikepacking trip, but actual TSS shows up in the calendar week view of 1,374, which is double.

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**Author:** ![Geoff](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/geoff/32/115012_2.png) [@Geoff](https://www.trainerroad.com/forum/u/Geoff)\
**Post date:** [October 4, 2019, 2:22pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/14 "2019-10-04T14:22:28Z")

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We’re looking into this right now. It looks like outside ride TSS is doubling in some areas. Thanks for the information, everyone.

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**Author:** ![harrissilver](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/harrissilver/32/8652_2.png) [@harrissilver](https://www.trainerroad.com/forum/u/harrissilver)\
**Post date:** [October 4, 2019, 2:28pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/15 "2019-10-04T14:28:57Z")

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Thanks. I just finished filing a support ticket as well.

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**Author:** ![Geoff](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/geoff/32/115012_2.png) [@Geoff](https://www.trainerroad.com/forum/u/Geoff)\
**Post date:** [October 4, 2019, 2:36pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/16 "2019-10-04T14:36:24Z")

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We’ve reverted the change that caused this and are working on a permanent fix. Updates to come. Thanks all.

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**Author:** ![Raythebike](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/raythebike/32/9412_2.png) [@Raythebike](https://www.trainerroad.com/forum/u/Raythebike)\
**Post date:** [October 4, 2019, 2:40pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/17 "2019-10-04T14:40:11Z")

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It looks sorted now. We are no longer supermen!

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**Author:** ![mwglow15](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mwglow15/32/28576_2.png) [@mwglow15](https://www.trainerroad.com/forum/u/mwglow15)\
**Post date:** [October 4, 2019, 2:58pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/18 "2019-10-04T14:58:18Z")

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yup, just got an email reply from support that they fixed it. And it was. Thanks TR for the follow up and the quick fix! Now back to getting faster!

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**Author:** ![Geoff](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/geoff/32/115012_2.png) [@Geoff](https://www.trainerroad.com/forum/u/Geoff)\
**Post date:** [October 4, 2019, 7:58pm UTC](https://www.trainerroad.com/forum/t/tss-chart-wrong/21911/19 "2019-10-04T19:58:24Z")

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We just put out a more permanent fix for this. You (hopefully) shouldn’t see anything different than from when we reverted the initial change that caused the bug a few hours ago, but please do let us know if any TSS chart irregularities are seen again. 🙂

User reports allowed us to catch this one pretty quickly so, as always, threads and support tickets about potential bugs are super appreciated!
