Support response time

I submitted a support request a week ago to find out why my plan I’ve been following for 7 weeks, now 8 weeks has no V02 work. Got a generic response, but no follow up since. Hoping this is isolated issue.

Can you link your calendar or screenshot it? Depending on the plan, the first 8-12 weeks might be base which probably wouldn’t contain VO2. Hard to say without more detail.

The first 8 weeks of my plan didn’t have any VO2 max which is typical for Base phase. I’d be really surprised to see VO2 early in a plan.

Hey @pepsione77 :slight_smile:

This is not normal. I am sorry for the wait here, Support has been extremely busy with the launch as it has generated a big influx of incoming tickets. We are trying to get to everyone ASAP.

I will take a look for you!

I’ve just taken a look, and it looks like, based on your current plan, you should have had VO2 workouts on January 6th, 13th, 20th, and 27th.

The 20th was an endurance because it was a yellow day.

The 6th and 13th were sweet spot. Did you edit, add, or remove any events from your calendar? It seems like the discipline of your plan may have changed after the 13th to XCO, which is where the VO2 workouts would have started..

Oh, and the 27th was an endurance workout because this week is a rest week.

Let me know your thoughts on the plan. It seems like something shifted around mid-January from sweet spot to VO2.

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Thank you for looking. I did change the plan as I didn’t select xco and also updated race schedule to add another series locally.
I watched the TR AI video and discovered i can modify workouts and see how it will effect my FTP. I like that. It helps me decide to stay with the plan. I feel like the workouts are easy and I wanted to work harder. But the AI FTP prediction shows it will negatively effect it. So I will follow the plan. Just adapting to indoor training is strange for me. Just got the power meter also. I really prefer to ride outdoors but I am seeing the gains following the structure.
Thanks again.

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