# Strava rides no longer sync to TR

**URL:** <https://www.trainerroad.com/forum/t/strava-rides-no-longer-sync-to-tr/36343>\
**Category:** TrainerRoad Software\
**Created:** [May 21, 2020, 8:46am UTC](https://www.trainerroad.com/forum/t/strava-rides-no-longer-sync-to-tr/36343 "2020-05-21T08:46:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SimonE1](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/simone1/32/12908_2.png) [@SimonE1](https://www.trainerroad.com/forum/u/SimonE1)\
**Post date:** [May 21, 2020, 8:46am UTC](https://www.trainerroad.com/forum/t/strava-rides-no-longer-sync-to-tr/36343/1 "2020-05-21T08:46:25Z")

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Is anyone else experiencing this at the moment? I’ve tried disconnecting and reconnecting the two apps in question multiple times, from the TR end. Upon reconnection TR (web) subsequently hangs while displaying ‘syncing (x) of (y) rides’

Any thoughts would be much appreciated!  
Thanks!

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**Author:** ![dendroica1](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/dendroica1/32/61434_2.png) [@dendroica1](https://www.trainerroad.com/forum/u/dendroica1)\
**Post date:** [May 21, 2020, 9:45am UTC](https://www.trainerroad.com/forum/t/strava-rides-no-longer-sync-to-tr/36343/2 "2020-05-21T09:45:18Z")

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I am a free Strava user and my ride synched from Strava to TR last night. It did take longer then usual, when I checked 10 minutes after completing my ride it had not synced but 30 minutes later it was there

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**Author:** ![SimonE1](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/simone1/32/12908_2.png) [@SimonE1](https://www.trainerroad.com/forum/u/SimonE1)\
**Post date:** [May 21, 2020, 11:17am UTC](https://www.trainerroad.com/forum/t/strava-rides-no-longer-sync-to-tr/36343/3 "2020-05-21T11:17:17Z")

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Thanks for sharing… I’ve actually got a paid strava account and this issue has been persisting for the entire week - no sync for any rides whatsoever. Maybe its just me then?

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**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\
**Post date:** [May 21, 2020, 11:27am UTC](https://www.trainerroad.com/forum/t/strava-rides-no-longer-sync-to-tr/36343/4 "2020-05-21T11:27:45Z")

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One thing that sometimes works is to break and remake the link between the services.

Otherwise, contact [support@trainerroad.com](mailto:support@trainerroad.com) if you haven’t already done so.