# Strava just won't sync **URL:** \ **Category:** TrainerRoad Software\ **Tags:** workout-sync\ **Created:** [January 25, 2020, 2:43am UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576 "2020-01-25T02:43:56Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![jlharden](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@jlharden](https://www.trainerroad.com/forum/u/jlharden)\ **Post date:** [January 25, 2020, 2:43am UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/1 "2020-01-25T02:43:56Z")
I load all of my rides into TrainerRoad( TR, other indoor sources, and all outdoor rides)and let them all sync to TR career and calendar. I love the interface and ability to assess the data. At some point, Strava has stopped syncing. I broke the link and have reconnected to try to re-establish communication. At this point the only rides in my TR career/calendar feed are rides I’ve completed specifically on the TR app. Nothing else exists in there. I’ve re-initiated the sync many times and can’t get any data flowing. I was told to wait 48 hours. Been trying for 168+. Any ideas on how to get my Strava feed reconnected so I can analyze all my data from the TrainerRoad platform? Thanks! Jerrod ---
**Author:** ![scotscyclist65](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@scotscyclist65](https://www.trainerroad.com/forum/u/scotscyclist65)\ **Post date:** [January 25, 2020, 7:10am UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/2 "2020-01-25T07:10:16Z")
Contact TR support ---
**Author:** ![jlharden](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@jlharden](https://www.trainerroad.com/forum/u/jlharden)\ **Post date:** [January 25, 2020, 1:04pm UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/3 "2020-01-25T13:04:40Z")
That’s what I did! I’m supposed to wait a few days and see if it magically fixes itself. It’s not going to, so reaching out to the community for ideas. Thanks! ---
**Author:** ![jstuart36](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jstuart36/32/38899_2.png) [@jstuart36](https://www.trainerroad.com/forum/u/jstuart36)\ **Post date:** [January 25, 2020, 2:29pm UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/4 "2020-01-25T14:29:56Z")
I had this same issue a couple of weeks ago … Like you disconnecting and reconnecting over the course of a week to no avail. I contacted TR Support and did the 48 hour wait and see process they suggested. I had done this several times already without success so didn’t have much faith. Not sure why or how, but all of my rides re-appeared. I believe in my case I was connecting and disconnecting from Strava inside of the 48 hour window so there was never a ‘reset’ between the two accounts? ---
**Author:** ![jlharden](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@jlharden](https://www.trainerroad.com/forum/u/jlharden)\ **Post date:** [January 25, 2020, 3:26pm UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/5 "2020-01-25T15:26:42Z")
Exactly! Thanks for that info. I’ll not touch anything for a few days and see what happens. Maybe this is the time! ---
**Author:** ![jstuart36](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jstuart36/32/38899_2.png) [@jstuart36](https://www.trainerroad.com/forum/u/jstuart36)\ **Post date:** [January 31, 2020, 11:52pm UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/6 "2020-01-31T23:52:35Z")
Success? ---
**Author:** ![jlharden](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@jlharden](https://www.trainerroad.com/forum/u/jlharden)\ **Post date:** [February 1, 2020, 12:46am UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/7 "2020-02-01T00:46:54Z")
That didn’t do it. I was advised to completely disconnect for 48 hours and then reconnect. So that’s what I did. Re-synced both Strava and Garmin and all previous rides back-filled In 15 minutes, or so. So that was a success! Thanks for checking back in! Jerrod ---
**Author:** ![jlharden](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@jlharden](https://www.trainerroad.com/forum/u/jlharden)\ **Post date:** [February 3, 2020, 2:29pm UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/8 "2020-02-03T14:29:51Z")
Update. Fully disconnected for 48+ hours and reconnected both Garmin Connect and Strava. All ride history re-synced and was complete in 15 minutes, or so. ---
**Author:** ![fullenglish](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/fullenglish/32/7721_2.png) [@fullenglish](https://www.trainerroad.com/forum/u/fullenglish)\ **Post date:** [February 3, 2020, 3:55pm UTC](https://www.trainerroad.com/forum/t/strava-just-wont-sync/28576/9 "2020-02-03T15:55:27Z")
I also find it disconnecting now and then (I’m using a 1-way Strava\>TR sync, but not the other way). I re-connect and everything updates soon after, but it is a touch annoying.