# Request failed with status code 990

**URL:** <https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822>\
**Category:** TrainerRoad Software\
**Created:** [June 4, 2024, 9:41pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822 "2024-06-04T21:41:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jharlin.ca](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@Jharlin.ca](https://www.trainerroad.com/forum/u/Jharlin.ca)\
**Post date:** [June 4, 2024, 9:41pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822/1 "2024-06-04T21:41:46Z")

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Cannot log in to trainer road from android app. No issues logging in from website. Any one else having problems?

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**Author:** ![Jharlin.ca](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@Jharlin.ca](https://www.trainerroad.com/forum/u/Jharlin.ca)\
**Post date:** [June 4, 2024, 9:43pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822/2 "2024-06-04T21:43:18Z")

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Deleted cache. Uninstalled, reinstalled, restarted phone. None resolved the issue

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**Author:** ![Jharlin.ca](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@Jharlin.ca](https://www.trainerroad.com/forum/u/Jharlin.ca)\
**Post date:** [June 4, 2024, 9:44pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822/3 "2024-06-04T21:44:52Z")

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Seems to have resolved, not sure what changed… ill keep the post up in case someone has a solution to post.

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**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\
**Post date:** [June 4, 2024, 9:48pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822/4 "2024-06-04T21:48:45Z")

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I had the same. Reported to support and have not heard back.

But rechecking I am directly into the app again, so they apparently fixed it one way or another.

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**Author:** ![SarahLaverty](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sarahlaverty/32/99468_2.png) [@SarahLaverty](https://www.trainerroad.com/forum/u/SarahLaverty)\
**Post date:** [June 4, 2024, 9:59pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822/5 "2024-06-04T21:59:00Z")

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Hey guys, thanks for letting us know!

We’ve let the team know, and they are looking into it now.

Cheers 👍

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**Author:** ![SarahLaverty](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sarahlaverty/32/99468_2.png) [@SarahLaverty](https://www.trainerroad.com/forum/u/SarahLaverty)\
**Post date:** [June 4, 2024, 11:02pm UTC](https://www.trainerroad.com/forum/t/request-failed-with-status-code-990/93822/6 "2024-06-04T23:02:13Z")

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Should be fixed now! 🙌