# Is the Server Down? **URL:** \ **Category:** TrainerRoad Software\ **Created:** [February 25, 2022, 9:10am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992 "2022-02-25T09:10:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Bbdude](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@Bbdude](https://www.trainerroad.com/forum/u/Bbdude)\ **Post date:** [February 25, 2022, 9:10am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/1 "2022-02-25T09:10:20Z")
Morning All - Up early for my long ride of the week (4am EST) and seems the servers are down? Can’t get the app to load no matter what I try. It did load once and then failed to load the workout. ---
**Author:** ![Crownan](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/crownan/32/103116_2.png) [@Crownan](https://www.trainerroad.com/forum/u/Crownan)\ **Post date:** [February 25, 2022, 9:11am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/2 "2022-02-25T09:11:10Z")
My Calendar isn’t loading at present - “Oops, something went wrong” ---
**Author:** ![Bbdude](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@Bbdude](https://www.trainerroad.com/forum/u/Bbdude)\ **Post date:** [February 25, 2022, 9:16am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/3 "2022-02-25T09:16:06Z")
Same. Mobile app or through web, both having load issues. ---
**Author:** ![HLaB](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/hlab/32/60448_2.png) [@HLaB](https://www.trainerroad.com/forum/u/HLaB)\ **Post date:** [February 25, 2022, 9:19am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/4 "2022-02-25T09:19:31Z")
I’m getting Bad Gateway on the web ---
**Author:** ![swgregg](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/swgregg/32/50535_2.png) [@swgregg](https://www.trainerroad.com/forum/u/swgregg)\ **Post date:** [February 25, 2022, 9:20am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/5 "2022-02-25T09:20:33Z")
I can access Windows app but web app won’t load at all. Windows app did initially give a message about no internet access but I went to look for a TrainNow workout as a test, it came up and allowed me to progress to the workout screen. Hopefully any issues will be ironed out by lunchtime when I have the time to do a session. ---
**Author:** ![HLaB](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/hlab/32/60448_2.png) [@HLaB](https://www.trainerroad.com/forum/u/HLaB)\ **Post date:** [February 25, 2022, 9:23am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/6 "2022-02-25T09:23:35Z")
The app is starting on the Android for me but it seems to be indefinitely syncing. Edit: It just flashed up ‘Server Unavailable’ ---
**Author:** ![Zirbio](https://avatars.discourse-cdn.com/v4/letter/z/b4bc9f/32.png) [@Zirbio](https://www.trainerroad.com/forum/u/Zirbio)\ **Post date:** [February 25, 2022, 9:24am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/7 "2022-02-25T09:24:28Z")
Yeap it seems that the web is down ---
**Author:** ![Matt25](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/matt25/32/12586_2.png) [@Matt25](https://www.trainerroad.com/forum/u/Matt25)\ **Post date:** [February 25, 2022, 9:25am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/8 "2022-02-25T09:25:55Z")
Definitely down at the moment, but I’m sure they are working on it ---
**Author:** ![C\_Nay](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/c_nay/32/64447_2.png) [@C\_Nay](https://www.trainerroad.com/forum/u/C_Nay)\ **Post date:** [February 25, 2022, 9:26am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/9 "2022-02-25T09:26:51Z")
Nates done with everyone spamming FTP detection everyday so he’s taken the server down ---
**Author:** ![EvanClem](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/evanclem/32/170086_2.png) [@EvanClem](https://www.trainerroad.com/forum/u/EvanClem)\ **Post date:** [February 25, 2022, 9:28am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/10 "2022-02-25T09:28:41Z")
Hey everyone! I’m Evan and I’m a Customer Support Agent at TR. I’m really sorry for the trouble here. We are experiencing problems with the server at the moment. I can confirm we are looking into it. We have had success loading workouts from the Desktop app, but the Mobile app is not loading workouts. ---
**Author:** ![Bigpikle](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bigpikle/32/11213_2.png) [@Bigpikle](https://www.trainerroad.com/forum/u/Bigpikle)\ **Post date:** [February 25, 2022, 9:33am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/11 "2022-02-25T09:33:23Z")
Windows app still not loading here ☹ ---
**Author:** ![Jack\_Russell\_Racing](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jack_russell_racing/32/2201_2.png) [@Jack\_Russell\_Racing](https://www.trainerroad.com/forum/u/Jack_Russell_Racing)\ **Post date:** [February 25, 2022, 9:39am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/12 "2022-02-25T09:39:26Z")
POOP !! My entire morning schedule is literally falling apart. No, seriously. It’s a tight schedule to be on the trainer by 445 EST. ☹ It’s all good. I can slam some more coffee, cram a Pop-Tart down my gut and just deal with an late afternoon workout. ---
**Author:** ![EvanClem](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/evanclem/32/170086_2.png) [@EvanClem](https://www.trainerroad.com/forum/u/EvanClem)\ **Post date:** [February 25, 2022, 9:43am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/13 "2022-02-25T09:43:01Z")
UPDATE: The servers are back up and running. It should be possible to load the website and load workouts in both the mobile and desktop app. ---
**Author:** ![Bigpikle](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bigpikle/32/11213_2.png) [@Bigpikle](https://www.trainerroad.com/forum/u/Bigpikle)\ **Post date:** [February 25, 2022, 9:45am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/14 "2022-02-25T09:45:19Z")
thanks - looking good ---
**Author:** ![Jack\_Russell\_Racing](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jack_russell_racing/32/2201_2.png) [@Jack\_Russell\_Racing](https://www.trainerroad.com/forum/u/Jack_Russell_Racing)\ **Post date:** [February 25, 2022, 9:47am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/15 "2022-02-25T09:47:15Z")
WHOO HOO! Nate paid the bill to NV Energy and Microsoft this morning. “Scaraben”, here I come. ! ---
**Author:** ![Bbdude](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@Bbdude](https://www.trainerroad.com/forum/u/Bbdude)\ **Post date:** [February 25, 2022, 9:48am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/16 "2022-02-25T09:48:47Z")
Working now. Thanks for the swift action and happy Friday! ---
**Author:** ![Mw1692](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@Mw1692](https://www.trainerroad.com/forum/u/Mw1692)\ **Post date:** [February 25, 2022, 11:39am UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/17 "2022-02-25T11:39:37Z")
Still down here, have tried every trick I know edit: 10” later it works 🤣 ---
**Author:** ![killroy123](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/killroy123/32/88621_2.png) [@killroy123](https://www.trainerroad.com/forum/u/killroy123)\ **Post date:** [February 25, 2022, 12:02pm UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/18 "2022-02-25T12:02:24Z")
Works but is spotty and slow. ---
**Author:** ![mariusmarkussen](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mariusmarkussen/32/12895_2.png) [@mariusmarkussen](https://www.trainerroad.com/forum/u/mariusmarkussen)\ **Post date:** [February 25, 2022, 1:34pm UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/20 "2022-02-25T13:34:49Z")
Same for me. Neither mobile and desktop are working ---
**Author:** ![rkoswald](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/rkoswald/32/28273_2.png) [@rkoswald](https://www.trainerroad.com/forum/u/rkoswald)\ **Post date:** [February 25, 2022, 1:39pm UTC](https://www.trainerroad.com/forum/t/is-the-server-down/69992/21 "2022-02-25T13:39:15Z")
Mobile app loaded for me but I had to log in again and got two instances of “server unavailable” [Next page](https://www.trainerroad.com/forum/t/is-the-server-down/69992.md?page=2)