# Is anyone using the TR OSX app with Mojave? **URL:** \ **Category:** TrainerRoad Software\ **Created:** [November 19, 2018, 9:28am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064 "2018-11-19T09:28:22Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sandilandscycles](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sandilandscycles/32/16689_2.png) [@sandilandscycles](https://www.trainerroad.com/forum/u/sandilandscycles)\ **Post date:** [November 19, 2018, 9:28am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/1 "2018-11-19T09:28:22Z")
just wondering if it all works ok as was going to upgrade today? thanks in advance! šŸ•¶ ---
**Author:** ![benheilbron](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@benheilbron](https://www.trainerroad.com/forum/u/benheilbron)\ **Post date:** [November 19, 2018, 9:51am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/2 "2018-11-19T09:51:16Z")
Iā€™ve found itā€™s been crashing as I start pedalling when the workout is loaded so Iā€™ve been using my phone for the week. Not 100% certain if the Mojave update is the cause, but seems to have coincided with the update. ---
**Author:** ![rtkowalski](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/rtkowalski/32/16065_2.png) [@rtkowalski](https://www.trainerroad.com/forum/u/rtkowalski)\ **Post date:** [November 19, 2018, 12:20pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/3 "2018-11-19T12:20:03Z")
I have been using Mojave on my MacBook without any issues. I upgraded to Mojave in the first week it was released and have been doing 4 workouts per week. My setup includes a Kicker18 and Garmin speed and HR sensors connected with the Garmin Ant+ adapter. ---
**Author:** ![Unrelentinghate](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/unrelentinghate/32/12895_2.png) [@Unrelentinghate](https://www.trainerroad.com/forum/u/Unrelentinghate)\ **Post date:** [November 19, 2018, 12:59pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/4 "2018-11-19T12:59:29Z")
All good for me šŸ¤˜šŸ» ---
**Author:** ![doug2020](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/doug2020/32/7725_2.png) [@doug2020](https://www.trainerroad.com/forum/u/doug2020)\ **Post date:** [November 19, 2018, 3:17pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/5 "2018-11-19T15:17:25Z")
I havenā€™t had any problems either. ---
**Author:** ![phileveritt](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/phileveritt/32/119_2.png) [@phileveritt](https://www.trainerroad.com/forum/u/phileveritt)\ **Post date:** [November 19, 2018, 3:20pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/6 "2018-11-19T15:20:18Z")
Are you still in the Beta program? I found the same on the 10.14.2 beta update and reverted back to the public 10.14.1 and everything was ok. ---
**Author:** ![benheilbron](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@benheilbron](https://www.trainerroad.com/forum/u/benheilbron)\ **Post date:** [November 19, 2018, 3:22pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/7 "2018-11-19T15:22:43Z")
I donā€™t think Iā€™m in the beta, but will double check when Iā€™m home what version Iā€™m running ---
**Author:** ![Nonny5](https://avatars.discourse-cdn.com/v4/letter/n/f6c823/32.png) [@Nonny5](https://www.trainerroad.com/forum/u/Nonny5)\ **Post date:** [February 24, 2019, 9:29pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/8 "2019-02-24T21:29:35Z")
TR wonā€™t work with my latest version of Mojave 10.14.3. Wonā€™t open. ---
**Author:** ![KickrLin](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kickrlin/32/15760_2.png) [@KickrLin](https://www.trainerroad.com/forum/u/KickrLin)\ **Post date:** [February 25, 2019, 2:59am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/9 "2019-02-25T02:59:54Z")
@Nonny5 After you upgrade TR on OSX, go to the Applications folder and launch TR. I forget if it will launch w/out a dialog box or not. But if a dialog box pops up, say yes/ok. And if there was a dialog box, it only appears the first time you launch TR. The next time you launch TR it will not appear. ---
**Author:** ![Nonny5](https://avatars.discourse-cdn.com/v4/letter/n/f6c823/32.png) [@Nonny5](https://www.trainerroad.com/forum/u/Nonny5)\ **Post date:** [February 25, 2019, 12:59pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/10 "2019-02-25T12:59:15Z")
Thanks, but the dialog box doesnā€™t open long enough to say yes/ok. The beach ball spins, the there is a blip that is probably a dialog box, which closes immediately. Iā€™ve completely deleted everything related to trainer road, emptied the trash, and reloaded trainer road, but still not working. BTW, the version I have is 10.14.3 ---
**Author:** ![Travisza](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/travisza/32/7746_2.png) [@Travisza](https://www.trainerroad.com/forum/u/Travisza)\ **Post date:** [February 25, 2019, 1:12pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/11 "2019-02-25T13:12:03Z")
All good for meā€¦havenā€™t had an issue. Only problem I have has nothing to do with TRā€¦bluetooth on mac stops working when it feels like it and I have to restart to pair PM via bluetooth. Not a Mojave thingā€¦just started happening last month. ---
**Author:** ![sandilandscycles](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sandilandscycles/32/16689_2.png) [@sandilandscycles](https://www.trainerroad.com/forum/u/sandilandscycles)\ **Post date:** [February 25, 2019, 1:13pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/12 "2019-02-25T13:13:58Z")
SNAP - happened to me yday - on High Sierra - had worked all week then BOOM all devices disappeared! - 2 restarts later still no bluetooth connection, luckily had phone as back up but not the ideal way to start a 2 hr Sweetspot session! haha Tried a clean reinstall today so will update on whether it works later ---
**Author:** ![Travisza](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/travisza/32/7746_2.png) [@Travisza](https://www.trainerroad.com/forum/u/Travisza)\ **Post date:** [February 25, 2019, 1:15pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/13 "2019-02-25T13:15:51Z")
Its hellava annoying. Luckily mine always works on restart (touch wood!!!) ---
**Author:** ![sandilandscycles](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sandilandscycles/32/16689_2.png) [@sandilandscycles](https://www.trainerroad.com/forum/u/sandilandscycles)\ **Post date:** [February 25, 2019, 1:17pm UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/14 "2019-02-25T13:17:01Z")
i always run my garmin 820 through every workout so if thereā€™s a drop i still collect all the data as TR on OSX drops power at least once every 2-3 weeks ā€¦ ---
**Author:** ![KickrLin](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kickrlin/32/15760_2.png) [@KickrLin](https://www.trainerroad.com/forum/u/KickrLin)\ **Post date:** [February 26, 2019, 12:51am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/15 "2019-02-26T00:51:22Z")
@Nonny5 I too am running 10.14.3. I have had zero issues with TR starting up, running, etcā€¦ Are you launching from the Dock or from the Applications folder? Make sure you launch directly from the Applications folder. You can also try looking in `/Users/ **YourUserName** /Library/Preferences` for a TrainerRoad .plist file. If you find one, delete it. Then try restarting TrainerRoad. .plist file is a preferences file. Sometimes they get corrupt and cause issues. I say, ā€œIf you find oneā€ because I have not personally checked to see if TR has one. I am on a different computer at the moment. I am guessing it will be named something like `com.trainerroad.plist` @Travisza @sandilandscycles You might try deleting the Bluetooth plist for your Mac. It is located in `/Library/Preferences` and named `com.apple.Bluetooth.plist` After deleting this file. you will need to restart your Mac. When I get home, I will double check my Macbook for these files, their locations, and contents. Then, I will update this thread again. ---
**Author:** ![Travisza](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/travisza/32/7746_2.png) [@Travisza](https://www.trainerroad.com/forum/u/Travisza)\ **Post date:** [February 26, 2019, 4:12am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/16 "2019-02-26T04:12:26Z")
Thanks. I have read about deleting the plist file for bluetoothā€¦just havenā€™t gotten around to it yet. Will try tonight A bit useless of me considering how its annoying its been. ---
**Author:** ![sandilandscycles](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/sandilandscycles/32/16689_2.png) [@sandilandscycles](https://www.trainerroad.com/forum/u/sandilandscycles)\ **Post date:** [February 26, 2019, 5:30am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/17 "2019-02-26T05:30:37Z")
I did a clean reinstall last night - with an uninstaller app - so deleted plist / caches etc Re-dowloaded and launched from applications folder not dock and all worked fine ā€¦ hopefully that has sorted things. ---
**Author:** ![KickrLin](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kickrlin/32/15760_2.png) [@KickrLin](https://www.trainerroad.com/forum/u/KickrLin)\ **Post date:** [February 26, 2019, 10:57am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/18 "2019-02-26T10:57:57Z")
@Nonny5 Here you go for the TR plist (prefs file) 1. Open Finder 2. Command-Shift-G: type `~/Library/Preferences` 3. Find `com.TrainerRoad.Mac.plist` 4. Delete 5. Restart TrainerRoad ![01](https://global.discourse-cdn.com/trainerroad/original/2X/7/79938d5a2451f0e2b103ba78739ed567bc181993.jpeg) ---
**Author:** ![Nonny5](https://avatars.discourse-cdn.com/v4/letter/n/f6c823/32.png) [@Nonny5](https://www.trainerroad.com/forum/u/Nonny5)\ **Post date:** [February 28, 2019, 12:54am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/19 "2019-02-28T00:54:14Z")
thanks for your help. Iā€™ve tried all of the above, and still canā€™t get TrainerRoad to work on my macbook. It just wonā€™t open. Itā€™s the only program Iā€™m having a problem with. There must be something with the latest version of Mojave and TrainerRoad. The real frustration is that Iā€™ve encouraged all my athletes to use trainer road and now I canā€™t even use it myself. Iā€™m not completely computer illiterate, but I donā€™t want to spend my whole day playing with this. :-/ Beth A. Lamie [Pegasus Elite Athlete Management](https://www.thewheelhousehpc.com/membership) [The Wheelhouse Cycling Studio](https://www.thewheelhousehpc.com/) Follow us on Twitter @team\_pegasus ---
**Author:** ![KickrLin](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kickrlin/32/15760_2.png) [@KickrLin](https://www.trainerroad.com/forum/u/KickrLin)\ **Post date:** [February 28, 2019, 1:15am UTC](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064/20 "2019-02-28T01:15:15Z")
I have TR installed on multiple MacBook Pros running Mojave. No issues. While I seriously doubt it is a TR issue, I would open a support ticket with TR via email or live chat. [https://support.trainerroad.com/hc/en-us/requests/new](https://support.trainerroad.com/hc/en-us/requests/new) [Next page](https://www.trainerroad.com/forum/t/is-anyone-using-the-tr-osx-app-with-mojave/6064.md?page=2)