@mcneese.chad Sorry that my frustration with TR may have filtered over onto you. I am very appreciative of the amount of time and energy you spend here, and we’ve had great discussions here and offline.
My frustration threefold: First, AT has been overpromoted and continues to be by TR based on what actually is available and working. Second, the model for supporting AT has some big gaps (and I know you’ve expressed your frustration with that and how you’ve attempted to help TR make things better). Third is that many of us, including you, have tried hard to get clear info from TR and seeing statements that something is working when TR has acknowledged that is isn’t leads me to try to offer the best info I have to others who may be as confused as some of us about what actually works in AT (which, IMHO, is a whole lot less that in implied or actually stated by TR).
I tried to add a little levity to making my point, but that obviously didn’t work. Again, my apologies.