# Intensely annoying responses by TR staff **URL:** \ **Category:** TrainerRoad Software\ **Created:** [October 7, 2022, 9:36pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639 "2022-10-07T21:36:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Kentish\_Man](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kentish_man/32/100315_2.png) [@Kentish\_Man](https://www.trainerroad.com/forum/u/Kentish_Man)\ **Post date:** [October 7, 2022, 9:36pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/1 "2022-10-07T21:36:09Z")
I’m trying to compose this as best as I can and I do know that to some people I won’t succeed so I apologise up front. I realise that sometimes there is a corporate approved response on forums but I thought that here it was a more in tune with your customers approach. On the Microsoft forums there is a “perky” response that never really answers the original post and is ignored and the old time users answer the questions instead. The corporate forum people are ignored. Without pointing fingers this seems to have been happening here over the past few weeks. Has anyone else noticed this is or an I being a complete \*\*“”“”.? ---
**Author:** ![killroy123](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/killroy123/32/88621_2.png) [@killroy123](https://www.trainerroad.com/forum/u/killroy123)\ **Post date:** [October 7, 2022, 9:39pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/2 "2022-10-07T21:39:15Z")
> [@Kentish\_Man](#): > > Has anyone else noticed this is or an I being a complete \*\*“”“”.? I haven’t noticed anything out of the ordinary. But tbh, a bit more detail might make it more clear as to what is annoying you. People here seem pretty genuine ---
**Author:** ![Kentish\_Man](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kentish_man/32/100315_2.png) [@Kentish\_Man](https://www.trainerroad.com/forum/u/Kentish_Man)\ **Post date:** [October 7, 2022, 9:42pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/3 "2022-10-07T21:42:19Z")
Any response by TR staff to a question by a forum member. ---
**Author:** ![killroy123](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/killroy123/32/88621_2.png) [@killroy123](https://www.trainerroad.com/forum/u/killroy123)\ **Post date:** [October 7, 2022, 9:43pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/4 "2022-10-07T21:43:46Z")
Ah ok. No, I’ve found them pretty neutral / normal. Recently had a question of mine answered regarding Apple Health integration. Not happy I still have to wait but it sounds pretty much like a human.` ---
**Author:** ![MaudeD](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mauded/32/85083_2.png) [@MaudeD](https://www.trainerroad.com/forum/u/MaudeD)\ **Post date:** [October 7, 2022, 9:59pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/5 "2022-10-07T21:59:59Z")
I find the staff responses super helpful and interesting. ---
**Author:** ![ellotheth](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ellotheth/32/71782_2.png) [@ellotheth](https://www.trainerroad.com/forum/u/ellotheth)\ **Post date:** [October 7, 2022, 10:02pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/6 "2022-10-07T22:02:42Z")
Here’s @SarahLaverty sounding like a real human with real advice the other day: > [@Injured and off the bike for 2-3 months - how to stay fit?](https://www.trainerroad.com/forum/t/injured-and-off-the-bike-for-2-3-months-how-to-stay-fit/76590/6): > > Aaaaah I’m so sorry to hear about the crash and resulting injury disappointed . My main priority is to just recover well, eat healthy, etc. I think your priorities are straight. Nutrition can play a huge role in your recovery from injury, so make sure to fuel yourself well! I realise you mentioned that your ability to leave the house will be limited. However, if you can, you might consider swimming. If you can’t kick, you could use a pool buoy to limit the motion of your legs. You could … Here’s @IvyAudrain doing the same: > [@Missed Response/Cut Short - No power meter data](https://www.trainerroad.com/forum/t/missed-response-cut-short-no-power-meter-data/76275/5): > > Yo! Just following up to make sure you saw the email from our support team member Kyle with some tips on making that process a little easier for you with some workarounds. This would look like scheduling your TrainerRoad workout as an Outside Ride, then, whenever you complete the workout on the Peleton, it’ll go to Strava and should automatically upload from there to TrainerRoad, where it should automatically associate with the planned ride. It does look like you were able to manually import a… The CEO being aggressively and unnecessarily transparent about pricing because transparency is important to him: > [@Legacy Pricing of TR](https://www.trainerroad.com/forum/t/legacy-pricing-of-tr/67712/1286): > > Thanks!! The plan is to have two different opt-outs: Stay on your legacy price Get a 15% discount going forward (middle ground - a few people mentioned wanting this as an option) The worst case for us would be that legacy people think they HAVE to pay more, then cancel. sob We’ve decided on the opt-out because a lot of people (tens of thousands in our estimation) don’t mind paying an extra $5/month or so. But we also want to recognize that there is inflation/economic pressure and any ch… > [@Kentish\_Man](#): > > Has anyone else noticed this I can’t speak for anyone else, but I haven’t. If the content of their replies bothers you, reply and tell them how to do better. If the perkiness bothers you, maybe go get some fresh air. ---
**Author:** ![Kentish\_Man](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kentish_man/32/100315_2.png) [@Kentish\_Man](https://www.trainerroad.com/forum/u/Kentish_Man)\ **Post date:** [October 7, 2022, 10:07pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/7 "2022-10-07T22:07:03Z")
That’s interesting because over the past week or so they are not posts that I’ve been reading. It’s the initial response to new posts that I’m commenting on ---
**Author:** ![killroy123](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/killroy123/32/88621_2.png) [@killroy123](https://www.trainerroad.com/forum/u/killroy123)\ **Post date:** [October 7, 2022, 10:07pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/8 "2022-10-07T22:07:13Z")
> [@ellotheth](#): > > If the perkiness bothers you, maybe go get some fresh air. Cold air doesn’t help with perkiness imo. ---
**Author:** ![Mike\_M](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mike_m/32/166706_2.png) [@Mike\_M](https://www.trainerroad.com/forum/u/Mike_M)\ **Post date:** [October 7, 2022, 10:07pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/9 "2022-10-07T22:07:15Z")
eh i don’t really see the forum as a main connection for TR and the staff (like other company product forums) Ivy is the community manager but the forum is more for the rest of us to BS and chat If you have specific TR related questions I would email or chat support - the rest of us will happily give you our opinions on things ---
**Author:** ![unmountain\_biker](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/unmountain_biker/32/100074_2.png) [@unmountain\_biker](https://www.trainerroad.com/forum/u/unmountain_biker)\ **Post date:** [October 7, 2022, 10:08pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/10 "2022-10-07T22:08:37Z")
> [@Mike\_M](#): > > the rest of us will happily give you our opinions on things Just head straight to that “Keegan and the WT” post 😛 ---
**Author:** ![WindWarrior](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/windwarrior/32/84679_2.png) [@WindWarrior](https://www.trainerroad.com/forum/u/WindWarrior)\ **Post date:** [October 7, 2022, 10:13pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/11 "2022-10-07T22:13:36Z")
I’m annoyed by inflation. And how Microsoft Word handles ctrl-shift-leftArrow and uses the wrong numbering format. And having to do another workout in 93 degree heat this afternoon… its October already! ---
**Author:** ![ChefAcB](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/chefacb/32/144835_2.png) [@ChefAcB](https://www.trainerroad.com/forum/u/ChefAcB)\ **Post date:** [October 7, 2022, 10:15pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/12 "2022-10-07T22:15:48Z")
The forum isnt the best place for directly speaking to staff, email [support@trainneroad.com](mailto:support@trainneroad.com) is the best way. The forum is a bunch of smart misfits helping each other. ---
**Author:** ![Power13](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/power13/32/92171_2.png) [@Power13](https://www.trainerroad.com/forum/u/Power13)\ **Post date:** [October 7, 2022, 10:16pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/13 "2022-10-07T22:16:29Z")
I think you are gonna have to give examples, because no one seems to have noticed anything (I certainly haven’t) and I have always found the direct responses form the TR team to be very helpful. ---
**Author:** ![ellotheth](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ellotheth/32/71782_2.png) [@ellotheth](https://www.trainerroad.com/forum/u/ellotheth)\ **Post date:** [October 7, 2022, 10:16pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/14 "2022-10-07T22:16:32Z")
aw man you know when you’re in a Bash terminal and you start typing and realize you typed this recently so you ctrl+r to find that in your history but it doesn’t just search what you already typed so you have to like escape out and then backspace and THEN ctrl+r and THEN type your thing? **intensely** annoying. ---
**Author:** ![cjordanva](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/cjordanva/32/12890_2.png) [@cjordanva](https://www.trainerroad.com/forum/u/cjordanva)\ **Post date:** [October 7, 2022, 10:18pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/15 "2022-10-07T22:18:42Z")
No ---
**Author:** ![killroy123](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/killroy123/32/88621_2.png) [@killroy123](https://www.trainerroad.com/forum/u/killroy123)\ **Post date:** [October 7, 2022, 10:19pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/16 "2022-10-07T22:19:23Z")
uhh this is a zsh forum pshhhh ---
**Author:** ![WindWarrior](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/windwarrior/32/84679_2.png) [@WindWarrior](https://www.trainerroad.com/forum/u/WindWarrior)\ **Post date:** [October 7, 2022, 10:19pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/17 "2022-10-07T22:19:31Z")
don’t get me started… 35+ years of pecking away in a \*nix terminal and forgetting which shell I’m using. And forgetting how to politely ask… > WindWarrior@sshgw:~$ shell > > Command ‘shell’ not found, did you mean: > > command ‘jshell’ from deb openjdk-11-jdk-headless > command ‘bshell’ from deb avahi-ui-utils > command ‘qshell’ from deb qtile > command ‘shelr’ from deb shelr > command ‘spell’ from deb spell > command ‘pshell’ from deb python-pyramid > > Try: apt install senior moments… how could I forget that. Annoying. ---
**Author:** ![Mike\_M](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mike_m/32/166706_2.png) [@Mike\_M](https://www.trainerroad.com/forum/u/Mike_M)\ **Post date:** [October 7, 2022, 10:21pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/18 "2022-10-07T22:21:50Z")
Yo yo yo Cntl R = refreshes the page Learned something new today ---
**Author:** ![Kentish\_Man](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kentish_man/32/100315_2.png) [@Kentish\_Man](https://www.trainerroad.com/forum/u/Kentish_Man)\ **Post date:** [October 7, 2022, 10:22pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/19 "2022-10-07T22:22:53Z")
Look back on new forum posts where a a TR member of staff has replied in several paragraphs and not really answered the question. ---
**Author:** ![Power13](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/power13/32/92171_2.png) [@Power13](https://www.trainerroad.com/forum/u/Power13)\ **Post date:** [October 7, 2022, 10:22pm UTC](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639/20 "2022-10-07T22:22:59Z")
Me, too! [Next page](https://www.trainerroad.com/forum/t/intensely-annoying-responses-by-tr-staff/76639.md?page=2)