# Help us improve TrainerRoad! (Survey) **URL:** \ **Category:** TrainerRoad Software\ **Created:** [December 7, 2018, 11:51pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443 "2018-12-07T23:51:22Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Jonathan](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jonathan/32/15_2.png) [@Jonathan](https://www.trainerroad.com/forum/u/Jonathan)\ **Post date:** [December 7, 2018, 11:51pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/1 "2018-12-07T23:51:22Z")
We need your help! šŸ™‚ Weā€™re working on some updates to TrainerRoad and need opinions and perspectives from: 1. People who actively use TrainerRoad 2. People who have used TrainerRoad in the past, but no longer do 3. People who know what TrainerRoad is, but donā€™t use it. The more responses the better, so please send this to your friends if they fall into one of the above categories! Survey link: [https://goo.gl/forms/do0W43XpBtrt1Gok2](https://goo.gl/forms/do0W43XpBtrt1Gok2) ---
**Author:** ![Jonathan](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jonathan/32/15_2.png) [@Jonathan](https://www.trainerroad.com/forum/u/Jonathan)\ **Post date:** [December 8, 2018, 1:07am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/2 "2018-12-08T01:07:37Z")
Pinned globally on December 8, 2018, 1:07am UTC ---
**Author:** ![AlphaDogCycling](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/alphadogcycling/32/13863_2.png) [@AlphaDogCycling](https://www.trainerroad.com/forum/u/AlphaDogCycling)\ **Post date:** [December 8, 2018, 2:28am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/3 "2018-12-08T02:28:04Z")
Survey completed, plus tweeted ---
**Author:** ![GravelNut](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/gravelnut/32/13849_2.png) [@GravelNut](https://www.trainerroad.com/forum/u/GravelNut)\ **Post date:** [December 8, 2018, 4:29am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/4 "2018-12-08T04:29:23Z")
Did it šŸ§ ---
**Author:** ![dr3do](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/dr3do/32/1154_2.png) [@dr3do](https://www.trainerroad.com/forum/u/dr3do)\ **Post date:** [December 8, 2018, 7:12am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/5 "2018-12-08T07:12:12Z")
Done. āœ (The questions are very ā€šsimpleā€˜. Donā€˜t know how they can help to make TR better.) ---
**Author:** ![Kalle5987](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kalle5987/32/353_2.png) [@Kalle5987](https://www.trainerroad.com/forum/u/Kalle5987)\ **Post date:** [December 8, 2018, 7:17am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/6 "2018-12-08T07:17:35Z")
DonešŸ˜Š ---
**Author:** ![Micky\_rizotta](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/micky_rizotta/32/5970_2.png) [@Micky\_rizotta](https://www.trainerroad.com/forum/u/Micky_rizotta)\ **Post date:** [December 8, 2018, 9:06am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/7 "2018-12-08T09:06:38Z")
Done āœ… šŸ¤— šŸš“šŸ»ā€ā™‚ļø ---
**Author:** ![Lubo\_Kuzman](https://avatars.discourse-cdn.com/v4/letter/l/439d5e/32.png) [@Lubo\_Kuzman](https://www.trainerroad.com/forum/u/Lubo_Kuzman)\ **Post date:** [December 8, 2018, 10:04am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/8 "2018-12-08T10:04:05Z")
Answered šŸ™‚ ---
**Author:** ![michaelfrommelbourne](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/michaelfrommelbourne/32/12890_2.png) [@michaelfrommelbourne](https://www.trainerroad.com/forum/u/michaelfrommelbourne)\ **Post date:** [December 8, 2018, 10:18am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/9 "2018-12-08T10:18:10Z")
I completed the survey, but some issues I found: 1 what are the units? Years? Months? 2 what is meant by ā€˜objectionsā€™? whose objections? mine? my partnerā€™s? ---
**Author:** ![exy2000](https://avatars.discourse-cdn.com/v4/letter/e/43a26b/32.png) [@exy2000](https://www.trainerroad.com/forum/u/exy2000)\ **Post date:** [December 8, 2018, 10:50am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/10 "2018-12-08T10:50:05Z")
Can I ask what is the purpose of the survey? I completed it and I am not sure how you are going to use the data. I joined for to get fitter/faster/recover from injury/train over winter doesnā€™t tell you if I like the product, whats working, whats not, whats missing. Would I recommend this to a friend, am I happy, am I looking at other productsā€¦etc etc This will give you meaningful insight. Otherwise you are might think everything is great and the kool aid tastes awesome. edit: You have a very engaged user base. Something to be very proud of. I would recommend using them as much as possible. ---
**Author:** ![thornbird](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/thornbird/32/14199_2.png) [@thornbird](https://www.trainerroad.com/forum/u/thornbird)\ **Post date:** [December 8, 2018, 11:20am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/11 "2018-12-08T11:20:21Z")
Done ---
**Author:** ![Ti-Buron](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ti-buron/32/1381_2.png) [@Ti-Buron](https://www.trainerroad.com/forum/u/Ti-Buron)\ **Post date:** [December 8, 2018, 11:26am UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/12 "2018-12-08T11:26:34Z")
#legfullness ---
**Author:** ![Turtle\_Express](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/turtle_express/32/499_2.png) [@Turtle\_Express](https://www.trainerroad.com/forum/u/Turtle_Express)\ **Post date:** [December 8, 2018, 12:20pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/13 "2018-12-08T12:20:38Z")
The questions areā€¦strange. You could answer anything to these questions. I dont think the answers will help you. šŸ¤·šŸ»ā€ā™‚ļø ---
**Author:** ![BMiller](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bmiller/32/7721_2.png) [@BMiller](https://www.trainerroad.com/forum/u/BMiller)\ **Post date:** [December 8, 2018, 1:28pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/14 "2018-12-08T13:28:30Z")
I had the same reaction. This is great for providing testimonials (which is fine) but not so much for evolving the product unless thereā€™s a specific gap in ā€œwhat do you use TrainerRoad forā€ youā€™re thinking of filling. ---
**Author:** ![Pbase](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/pbase/32/969_2.png) [@Pbase](https://www.trainerroad.com/forum/u/Pbase)\ **Post date:** [December 8, 2018, 1:43pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/15 "2018-12-08T13:43:41Z")
My guess is that it seems strange because weā€™re users already. Iā€™ll bet the questions for potential clients are different. I too had no idea what was meant by ā€œobjectionsā€. You might want to clarify that one guys. ---
**Author:** ![GeorgeAnderson](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/georgeanderson/32/85009_2.png) [@GeorgeAnderson](https://www.trainerroad.com/forum/u/GeorgeAnderson)\ **Post date:** [December 8, 2018, 2:14pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/16 "2018-12-08T14:14:18Z")
That was a strange and very short questionnaire. Not sure what you could possibly gain from my feedback in order to ā€œHelp us improve TrainerRoadā€. ---
**Author:** ![jcuene](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jcuene/32/66011_2.png) [@jcuene](https://www.trainerroad.com/forum/u/jcuene)\ **Post date:** [December 8, 2018, 2:53pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/18 "2018-12-08T14:53:24Z")
Did the survey. Agree that it was a little odd. Iā€™m a digital product guy (design and lead development teams), and iā€™d be happy to a do a skype or call or whatever if youā€™re trying to ā€œlisten to your usersā€. Youā€™ve got a great product that i love. Iā€™ve helped at least 5 other bike nerds get on the platform. Congrats on building a great tool!!! ---
**Author:** ![rockrabbit](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/rockrabbit/32/13181_2.png) [@rockrabbit](https://www.trainerroad.com/forum/u/rockrabbit)\ **Post date:** [December 8, 2018, 3:03pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/19 "2018-12-08T15:03:21Z")
Done!.. umā€¦ do we get anything for replying here that we did it? Or is this just tracking us and seeing were it goes? ---
**Author:** ![Nate\_Pearson](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/nate_pearson/32/117463_2.png) [@Nate\_Pearson](https://www.trainerroad.com/forum/u/Nate_Pearson)\ **Post date:** [December 8, 2018, 4:48pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/20 "2018-12-08T16:48:12Z")
This is to help us with a marketing site revamp and our advertising. We want to know what stopped people from signing up and what made others sign up. Weā€™re going to look for common themes for both users and non users. We then try to address the things why people didnā€™t sign up right on our marketing site and reinforce the reason why someone signed up. For example, people have told me they didnā€™t sign up for TrainerRoad because they thought they had to do all of their rides inside. Our current site doesnā€™t mention that you donā€™t have to do 100% of your rides inside (and no one does). Thatā€™s probably something we should address. ---
**Author:** ![Nate\_Pearson](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/nate_pearson/32/117463_2.png) [@Nate\_Pearson](https://www.trainerroad.com/forum/u/Nate_Pearson)\ **Post date:** [December 8, 2018, 4:49pm UTC](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443/21 "2018-12-08T16:49:36Z")
When you told them they should use TrainerRoad, what was your ā€œpitchā€? Why should they use TR? [Next page](https://www.trainerroad.com/forum/t/help-us-improve-trainerroad-survey/7443.md?page=2)