# Garmin Connect Issue

**URL:** <https://www.trainerroad.com/forum/t/garmin-connect-issue/73770>\
**Category:** TrainerRoad Software\
**Created:** [June 22, 2022, 5:59am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770 "2022-06-22T05:59:21Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mailman](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mailman/32/101794_2.png) [@mailman](https://www.trainerroad.com/forum/u/mailman)\
**Post date:** [June 22, 2022, 5:59am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/1 "2022-06-22T05:59:21Z")

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Is anyone else having issues with TR workouts (not) going to Garmin Connect? Or when they do _eventually_ go over, they seem incomplete, or at least don’t provide any Training Load data etc.

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**Author:** ![PhydomiR](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/phydomir/32/94443_2.png) [@PhydomiR](https://www.trainerroad.com/forum/u/PhydomiR)\
**Post date:** [June 22, 2022, 7:32am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/2 "2022-06-22T07:32:38Z")

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Didn’t have any issue yesterday. Changed a workout to outside. Saw it in Connect a few moments later ans was pushed correctly to my 530.

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**Author:** ![Kuttermax](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/kuttermax/32/101635_2.png) [@Kuttermax](https://www.trainerroad.com/forum/u/Kuttermax)\
**Post date:** [June 22, 2022, 10:18am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/3 "2022-06-22T10:18:36Z")

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I had something similar a while back where workouts from TR were not getting into the Garmin data. In TR I turned off and then turned back on Garmin syncing and it fixed it for me.

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**Author:** ![teddygram](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/teddygram/32/12895_2.png) [@teddygram](https://www.trainerroad.com/forum/u/teddygram)\
**Post date:** [June 22, 2022, 11:57am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/4 "2022-06-22T11:57:56Z")

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> [@Kuttermax](#):
>
> turned off and then turned back on Garmin syncing

This, when Strava dropped the new video update my Garmin connect was not uploading to Strava. I disconnected GC from Strava and re-added it and have I have not been having issues since.

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**Author:** ![ABG](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@ABG](https://www.trainerroad.com/forum/u/ABG)\
**Post date:** [June 22, 2022, 2:13pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/5 "2022-06-22T14:13:53Z")

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My garmin 530 never seems to sync into my phone so i have to upload via the computer. I have deleted and re added everything 2 times

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**Author:** ![teddygram](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/teddygram/32/12895_2.png) [@teddygram](https://www.trainerroad.com/forum/u/teddygram)\
**Post date:** [June 22, 2022, 3:12pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/6 "2022-06-22T15:12:43Z")

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My 530 will not sync to my phone unless I open the App and then hit the manual update button.

I would add that you should go through all of your bluetooth devices and delete all Garmin items off your phone and then go to connect and delete the 530 from the phone. Re-add it to the GC and it should help.

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**Author:** ![IvyAudrain](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ivyaudrain/32/47471_2.png) [@IvyAudrain](https://www.trainerroad.com/forum/u/IvyAudrain)\
**Post date:** [June 22, 2022, 6:44pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/7 "2022-06-22T18:44:34Z")

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Im not seeing any widespread reports on this, so it may be Garmin related. You’re getting some good advice here, but if you’re still struggling, for sure feel free to reach out to [support@trainerroad.com](mailto:support@trainerroad.com) and they can help check for Garmin firmware updates, any settings that may be causing issues, etc.

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**Author:** ![mailman](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mailman/32/101794_2.png) [@mailman](https://www.trainerroad.com/forum/u/mailman)\
**Post date:** [June 22, 2022, 7:37pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/8 "2022-06-22T19:37:33Z")

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I have a support ticket open but they haven’t come back yet after the initial contact. I assumed it was to do with my Garmin device firmware update that happened the other day on my watch, except it’s inconsistent and intermittent with the 530 as well.

When I try to re-sync my recent rides I get an error code. Am I not understanding what re-sync does?

 ![Screenshot_2022-06-22-19-28-19-246_com.trainerroad.android.production](https://global.discourse-cdn.com/trainerroad/original/3X/8/3/83df7a9bb55ba3cbbf1955731ff4db1ed8f542ad.jpeg)

That’s the only reason I wonder if there’s some issue with the sending of data from TR.

You’re right though that it is most likely Garmin related. I just can’t seem to find a solution that sticks.

Thanks heaps 🤟.

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**Author:** ![IvyAudrain](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ivyaudrain/32/47471_2.png) [@IvyAudrain](https://www.trainerroad.com/forum/u/IvyAudrain)\
**Post date:** [June 22, 2022, 7:52pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/9 "2022-06-22T19:52:20Z")

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Awesome, glad you touched base, I’ll check in with support and you’ll hear back from them. We’ll get you sorted!

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**Author:** ![WindWarrior](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/windwarrior/32/84679_2.png) [@WindWarrior](https://www.trainerroad.com/forum/u/WindWarrior)\
**Post date:** [June 22, 2022, 9:50pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/10 "2022-06-22T21:50:58Z")

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> [@ABG](#):
>
> My garmin 530 never seems to sync into my phone so i have to upload via the computer. I have deleted and re added everything 2 times

iPhone and Garmin 530, both running latest software. Haven’t had a sync issue in a long long time, and even then, it came and went quickly. Are you running the latest? Both iPhone and Android make sure Garmin Connect is setup to run in the background.

Check that first, and then this:

> [@teddygram](#):
>
> I would add that you should go through all of your bluetooth devices and delete all Garmin items off your phone and then go to connect and delete the 530 from the phone. Re-add it to the GC and it should help.

or call Garmin to get them to walk you thru troubleshooting. In fact I’d make sure software versions are up-to-date, followed by checking background setting in iPhone/Android, and then call Garmin. Here in the US the Garmin support line is quick to answer the phone and help out.

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**Author:** ![mailman](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mailman/32/101794_2.png) [@mailman](https://www.trainerroad.com/forum/u/mailman)\
**Post date:** [June 22, 2022, 10:47pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/11 "2022-06-22T22:47:59Z")

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Update, mostly for @IvyAudrain I don’t know if anyone gave things a nudge in the background or if it was something device/Garmin related that has changed, but my last two rides have synced fine.

I’ll keep an eye on it and go back to Support if it starts again.

Thanks heaps!

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**Author:** ![MrBirchling](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mrbirchling/32/116855_2.png) [@MrBirchling](https://www.trainerroad.com/forum/u/MrBirchling)\
**Post date:** [May 31, 2023, 1:30am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/12 "2023-05-31T01:30:22Z")

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Any issues synching to Garmin Connect? I did a workout that shows up on TR, Strava and Training Peaks. But it’s not hitting Gamin. I reconnected my TR account to Garmin, no change.

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**Author:** ![giventotri](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/giventotri/32/154888_2.png) [@giventotri](https://www.trainerroad.com/forum/u/giventotri)\
**Post date:** [May 31, 2023, 1:57am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/14 "2023-05-31T01:57:05Z")

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Same here, the workout I did today didn’t sync, but it doesn’t look like it’s just TR. A Zwift run I just finished is also not syncing to Garmin Connect.

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**Author:** ![MrBirchling](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mrbirchling/32/116855_2.png) [@MrBirchling](https://www.trainerroad.com/forum/u/MrBirchling)\
**Post date:** [May 31, 2023, 1:57am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/15 "2023-05-31T01:57:20Z")

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> [@gpl](#):
>
> This looks like it’s just my account.

There’s definitely something broader happening. The browser keeps getting redirected to the Garmin app.

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**Author:** ![Jolyzara](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jolyzara/32/97333_2.png) [@Jolyzara](https://www.trainerroad.com/forum/u/Jolyzara)\
**Post date:** [May 31, 2023, 2:53am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/17 "2023-05-31T02:53:27Z")

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> [@MrBirchling](#):
>
> Any issues synching to Garmin Connect? I did a workout that shows up on TR, Strava and Training Peaks. But it’s not hitting Gamin. I reconnected my TR account to Garmin, no change.

Same here… Outside ride from Garmin Connect pushed to TR. TR inside ride did not push to Garmin Connect.

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**Author:** ![Paperman](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/paperman/32/12908_2.png) [@Paperman](https://www.trainerroad.com/forum/u/Paperman)\
**Post date:** [May 31, 2023, 4:15am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/18 "2023-05-31T04:15:46Z")

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I had the same problem today as well. Indoor TR workout will not show on Garmin Connect.

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**Author:** ![edaleeta](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/edaleeta/32/101271_2.png) [@edaleeta](https://www.trainerroad.com/forum/u/edaleeta)\
**Post date:** [May 31, 2023, 4:18am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/19 "2023-05-31T04:18:33Z")

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Ditto! My indoor ride today hasn’t pushed to Garmin Connect.

Edit: Resolved - the next morning the missing ride was now present!

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**Author:** ![cyshimizu](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/cyshimizu/32/12908_2.png) [@cyshimizu](https://www.trainerroad.com/forum/u/cyshimizu)\
**Post date:** [May 31, 2023, 4:49am UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/20 "2023-05-31T04:49:12Z")

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Same here. Garmin Connect is not showing my indoor rides.

Glad it’s not only me.

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**Author:** ![Crownan](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/crownan/32/103116_2.png) [@Crownan](https://www.trainerroad.com/forum/u/Crownan)\
**Post date:** [May 31, 2023, 12:34pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/21 "2023-05-31T12:34:34Z")

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Mine appears to be doing the same. Did a TR indoor workout half an hour ago and it’s not in Garmin Connect. 😳

Update:

 ![image](https://global.discourse-cdn.com/trainerroad/original/3X/4/c/4c32974f5420d9ad698389956d9c6f5543770f4f.png)  
Does this have something to do with it?

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**Author:** ![ChefAcB](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/chefacb/32/144835_2.png) [@ChefAcB](https://www.trainerroad.com/forum/u/ChefAcB)\
**Post date:** [May 31, 2023, 12:53pm UTC](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770/22 "2023-05-31T12:53:15Z")

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This is why I dual record with my garmin head unit.  
TR workouts are also no showing up in GC. For me.

[Next page](https://www.trainerroad.com/forum/t/garmin-connect-issue/73770.md?page=2)
