# Flobikes Subscription Issues - Renewal

**URL:** <https://www.trainerroad.com/forum/t/flobikes-subscription-issues-renewal/33384>\
**Category:** Uncategorized\
**Created:** [April 10, 2020, 8:16pm UTC](https://www.trainerroad.com/forum/t/flobikes-subscription-issues-renewal/33384 "2020-04-10T20:16:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jim126](https://avatars.discourse-cdn.com/v4/letter/j/3e96dc/32.png) [@Jim126](https://www.trainerroad.com/forum/u/Jim126)\
**Post date:** [April 10, 2020, 8:16pm UTC](https://www.trainerroad.com/forum/t/flobikes-subscription-issues-renewal/33384/1 "2020-04-10T20:16:17Z")

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Be careful with Flowbikes subscription renewals. Just noticed yesterday a $150 yearly renewal. Since there is no live racing because of COVID-19, I contacted Flowbikes to cancel. They cancelled and are going to not refund me the full $150 renewal fee. The will refund me $150 but also charge me$29.99 for one month rate because I did not cancel before the renewal date. Because if this I will never use their service ever again. Be careful with the company. Just want to make you aware.

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**Author:** ![DingleTower](https://avatars.discourse-cdn.com/v4/letter/d/9d8465/32.png) [@DingleTower](https://www.trainerroad.com/forum/u/DingleTower)\
**Post date:** [April 10, 2020, 8:47pm UTC](https://www.trainerroad.com/forum/t/flobikes-subscription-issues-renewal/33384/2 "2020-04-10T20:47:33Z")

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Since you had missed cancelling before the renewal date you would usually be on the hook for the full year. Only charging you a month sucks but it seems like reasonable middle ground to me.

A good reminder though to cancel every subscription you may not be using during the pandemic

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**Author:** ![dbf](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/dbf/32/21411_2.png) [@dbf](https://www.trainerroad.com/forum/u/dbf)\
**Post date:** [April 10, 2020, 9:05pm UTC](https://www.trainerroad.com/forum/t/flobikes-subscription-issues-renewal/33384/3 "2020-04-10T21:05:02Z")

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Thanks for the timely reminder @Jim126! Mine was set to renew next month now that I looked.

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**Author:** ![Power13](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/power13/32/92171_2.png) [@Power13](https://www.trainerroad.com/forum/u/Power13)\
**Post date:** [April 10, 2020, 10:40pm UTC](https://www.trainerroad.com/forum/t/flobikes-subscription-issues-renewal/33384/4 "2020-04-10T22:40:32Z")

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> [@DingleTower](#):
>
> Since you had missed cancelling before the renewal date you would usually be on the hook for the full year. Only charging you a month sucks but it seems like reasonable middle ground to me.

Agreed.
