# Cyclo-sphere shutting down - RIP Pioneer SGX-CA500/600 headunits?

**URL:** <https://www.trainerroad.com/forum/t/cyclo-sphere-shutting-down-rip-pioneer-sgx-ca500-600-headunits/59168>\
**Category:** Equipment\
**Created:** [May 27, 2021, 10:59am UTC](https://www.trainerroad.com/forum/t/cyclo-sphere-shutting-down-rip-pioneer-sgx-ca500-600-headunits/59168 "2021-05-27T10:59:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![timothyh](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/timothyh/32/1133_2.png) [@timothyh](https://www.trainerroad.com/forum/u/timothyh)\
**Post date:** [May 27, 2021, 10:59am UTC](https://www.trainerroad.com/forum/t/cyclo-sphere-shutting-down-rip-pioneer-sgx-ca500-600-headunits/59168/1 "2021-05-27T10:59:29Z")

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I received an email an hour ago, subject: [Pioneer]Notice of Termination of the Cyclo-Sphere Web Service and Transfer to Shimano’s New Web Service

Effective mid-June. It appears to be a case of “we’re shutting down Cyclo-Sphere but here’s this other service you can sign up for.” I don’t really see the connection. There’s a sentence that reads “it will also become impossible to upload new workout data from your cycle computer.” I’m not sure if that refers to the countries where the new service will not be available (Taiwan, Australia, Canada and New Zealand) or across the board. Either way, it renders my headunit virtually useless.

I have really enjoyed my Pioneer headunit. It has a bunch of standout features (especially considering it was released in 2014) like automatic wifi uploads, user replaceable batteries (that were good for 12+ hours when new), very clear and accurate touchscreen and, most importantly, a perfectly flawless performance the entire time I’ve had it. 😢

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**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\
**Post date:** [June 25, 2021, 7:55pm UTC](https://www.trainerroad.com/forum/t/cyclo-sphere-shutting-down-rip-pioneer-sgx-ca500-600-headunits/59168/3 "2021-06-25T19:55:08Z")

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> **[Got a Pioneer Bike Computer? Three Tools & Workarounds Get You Working Again](https://www.dcrainmaker.com/2021/06/got-a-pioneer-bike-computer-three-tools-workarounds-get-you-working-again.html)**
>
> This is a quick post, more of a PSA than anything. As you may remember, a couple of weeks ago Shimano burned the Pioneer house down (with gasoline and extra hay bales), leaving Pioneer users in one of two states:

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**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\
**Post date:** [June 30, 2021, 1:59pm UTC](https://www.trainerroad.com/forum/t/cyclo-sphere-shutting-down-rip-pioneer-sgx-ca500-600-headunits/59168/4 "2021-06-30T13:59:59Z")

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> **[Shimano Connect Lab Launched: Hands-On Look At New Training Platform](https://www.dcrainmaker.com/2021/06/shimano-connect-lab-launched-hands-on-look-at-new-training-platform.html)**
>
> Today Shimano launched their ‘Shimano Connect Lab’ training and analytics platform. This new platform is designed to replace that of the Pioneer Cyclo-Sphere online platform that they disconnected recently. However, it’s also designed to be a...