Hello, I have a problem with the calendar view on the website. I schedule most of my rides as outdoor rides and do them when commuting to work. However sometimes I decide last minute to do the ride indoors, but the website does not let me switch form outdoor to indoor for rides in the next few days. For rides over a week away I have the option to change the ride to indoor, but even for an identical workout (like Shirley) I cannot change it for an upcoming ride.
For now my work around is to use the library to quickly add a new identical ride as an indoor ride.
Iām really sorry to hear about the issues youāre experiencing with the Calendar, we hate when bugs like this take time away from your training.
Our Support Agents are the experts on this sort of thing, so Iād recommend reaching out to our team at support@trainerroad.com so that they can take a look at your account and help you troubleshoot this issue with you.
Iām having this exact same issue (15 months later!). Iāve just sent it to support, but if itās been an issue for that long, Iām not sure what help Iāll get.
Is anyone able to change a workout on the day of from outdoor to indoor? I had scheduled todayās workout as outdoors, but we had rain and the trails were closed, so I decided to do it inside. I couldnāt change the workout on the calendar and ended up having to add a duplicate.
I have had workouts that I intended to do outdoors but ran out of time/ or the weather has changed and switched them back to indoors no problem. Perfect TR support can help you out.
Thanks for the feedbackā¦are you saying you were able to do it on the day of? I can, and do, make the change days in advance, but when Iām getting ready to ride at 7am and realize I need to change it right that second, I canāt find a way to do it. (Unfortunately, support canāt respond or make the change for me in the moment. You need a few hours or days for the email back and forth)
Interesting. I was trying in the mobile app. Iāll try on the laptop next. If itās not in the mobile app, thatās definitely a big opportunity for improvement.
On the web when you open todays workout, the option to do Inside/Outside is right there in the primary view, but in the apps, you have to click āeditā to change it between Inside and Outside. Hereās how:
Thanks Ivy. It wasnāt working in the app on the day of the ride yesterday, but Iāll try again tomorrow. If you look at my account, youāll see I had to schedule a second ride Wednesday because I couldnāt change it.
This happened to me again today. I needed to change my outside ride to inside on the morning of the workout, and the change was not available. It was there yesterday, but not this morning (day of the ride). I ended up deleting the workout and doing a TrainNow suggestion instead.
Again this option isnāt available on the day of in the app or web version to change from outdoor to indoor as @IvyAudrain has shown. I end up adding the indoor and delete the outdoor as a workaround.
@getbrem I appreciate you reporting this, looking into it now.
This happened when trying to change āAndrewsā last week from outside back to indoors?
And Andrews was scheduled as part of your plan initially, correct? Did that happen with other workouts during your recovery week?
Thanks for confirming, weāll try to get to the bottom of this!
Hey @IvyAudrain yes, āAndrewsā and āCheaha +1ā both and yes part of original plan. FYI if i go into next years plan and click on any scheduled outdoor ride there isnāt an option to switch them back to an indoor ride. but if i click on an indoor ride there is the three options for Inside, Outside and Alternates showing.
Cheers,
@getbrem Thanks for letting me know which workouts were affected.
It does look like this is a bug creating this issue preventing you from switching workouts that are part of your plan back to indoors, so Iām updating this thread title and removing the āResolved ā until we can get it fixed!
We do have a workaround to fix this for you in the meantime on the back end, Iāll DM you so you can let me know if youād like me to do that (it requires some quick edits to your calendar).
Otherwise, you can continue to use your method of scheduling a new workout as inside when you need to switch back!
Let me know, and Iāll be sure to provide an update on this thread when the bug is fixed.
Good morning @IvyAudrain and @SarahLaverty, Iāve stumbled into a SIMILAR issue (possibly a bug) that I wanted to bring to your attention. Of late, iāve been pushing occasional sessions to my Elemnt head unit and riding in sim mode on Zwift to more simulate riding outside as I canāt get outside these days. This morning when going into the calendar to change the current session from Indoor to Outdoor, the āPush to Wahooā button Iād typically see only shows the SAVE button as you see it in the first attached picture.
This issue is the same when trying it across multiple platforms (Web App on both PC and Mac as well as Desktop app on both platforms)ā¦ Here is what I see when trying the change tomorrowās session (the results were the same with todayās as well)
Maybe iām simply mis-remembering HOW iāve done this in the past, but Iām 95% sure when Iāve tried to change from Inside to Outside from the calendar itself (the first screen capture above) iāve gotten the PUSH button there in the past as well. If thatās NOT the case and weāve determined this to be operator error, maybe itās worthwhile to have the PUSH button added in that location in a future update as well??
Thank you both as well as the ENTIRE TR staff for all your hard work and Happy Holidays to ALL!
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ā until we can get it fixed!
