# Can’t load ramp test - anyone else? **URL:** \ **Category:** TrainerRoad Software\ **Tags:** bug\ **Created:** [December 7, 2021, 12:20pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139 "2021-12-07T12:20:04Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 12:20pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/1 "2021-12-07T12:20:04Z")
Looks like I’m missing my lunchtime workout slot as I can’t load a ramp test. I’m getting an error on logging in, then a success, then a blank screen loading a workout. Tried on iPad and iPhone. Tried deleting app and reinstalling. Tried WiFi and 5G. Help! ---
**Author:** ![Pbase](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/pbase/32/969_2.png) [@Pbase](https://www.trainerroad.com/forum/u/Pbase)\ **Post date:** [December 7, 2021, 12:26pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/2 "2021-12-07T12:26:19Z")
Sorry, but it loaded right up on my phone. I’d contact support. ![image](https://global.discourse-cdn.com/trainerroad/original/3X/e/c/ec37b4e6e780cde6881b453b2ee9aae4e43d7bd0.jpeg) ---
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 12:27pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/3 "2021-12-07T12:27:01Z")
Cool. I’ve emailed them but the chat is offline ---
**Author:** ![fpenland](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/fpenland/32/61474_2.png) [@fpenland](https://www.trainerroad.com/forum/u/fpenland)\ **Post date:** [December 7, 2021, 12:30pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/4 "2021-12-07T12:30:02Z")
Same issue for me 😢 ---
**Author:** ![Pbase](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/pbase/32/969_2.png) [@Pbase](https://www.trainerroad.com/forum/u/Pbase)\ **Post date:** [December 7, 2021, 12:41pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/5 "2021-12-07T12:41:25Z")
What devices are you all using? I’m an apple user, and I’m just having coffee and surfing, so I can test in their ecosystem if needed. The one above was on my iPhone. ---
**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\ **Post date:** [December 7, 2021, 12:46pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/6 "2021-12-07T12:46:11Z")
Ramp loads for me on Android. ---
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 12:46pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/7 "2021-12-07T12:46:53Z")
Saw a server connection error briefly pop up. Maybe regional? I’m in the UK. ---
**Author:** ![Pbase](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/pbase/32/969_2.png) [@Pbase](https://www.trainerroad.com/forum/u/Pbase)\ **Post date:** [December 7, 2021, 12:47pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/8 "2021-12-07T12:47:14Z")
US here ---
**Author:** ![mcneese.chad](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/mcneese.chad/32/15056_2.png) [@mcneese.chad](https://www.trainerroad.com/forum/u/mcneese.chad)\ **Post date:** [December 7, 2021, 12:47pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/9 "2021-12-07T12:47:52Z")
Ditto, US. ---
**Author:** ![Rpweis](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/rpweis/32/52912_2.png) [@Rpweis](https://www.trainerroad.com/forum/u/Rpweis)\ **Post date:** [December 7, 2021, 12:50pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/10 "2021-12-07T12:50:08Z")
I can’t load my morning workout using ios. Looks like there was an update last night, hmmm… ---
**Author:** ![bradsokol](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bradsokol/32/12908_2.png) [@bradsokol](https://www.trainerroad.com/forum/u/bradsokol)\ **Post date:** [December 7, 2021, 12:52pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/11 "2021-12-07T12:52:25Z")
Same with me. Slow to load progression levels. Adaptations check never finished. Loading the workout got stuck on a blank screen. I also briefly saw the server error message. Tried an iPad and an iPhone. I’m in Canada FWIW ---
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 12:55pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/12 "2021-12-07T12:55:29Z")
Hmm, looking towards iOS specific then. Typical. I start my plan after an eight week break and take out the whole iOS user base! 😉 ---
**Author:** ![Pbase](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/pbase/32/969_2.png) [@Pbase](https://www.trainerroad.com/forum/u/Pbase)\ **Post date:** [December 7, 2021, 1:00pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/13 "2021-12-07T13:00:58Z")
I’m seeing slow performance on opening the iOS app, and adaptations never finished, but I WAS able to manually open the Ramp Test on my MacBook. ---
**Author:** ![fpenland](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/fpenland/32/61474_2.png) [@fpenland](https://www.trainerroad.com/forum/u/fpenland)\ **Post date:** [December 7, 2021, 1:06pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/14 "2021-12-07T13:06:11Z")
I am on Android and could not load the ramp test from the calendar, went to the workout library and it loaded fine… Also was seeing connection error on the calendar view and progression levels were not loading. ---
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 1:09pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/15 "2021-12-07T13:09:25Z")
It’s back up and working normally now for me. ---
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 1:15pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/16 "2021-12-07T13:15:38Z")
…I hope it processes the ramp results okay…😱 ---
**Author:** ![bobmcstuff](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bobmcstuff/32/12893_2.png) [@bobmcstuff](https://www.trainerroad.com/forum/u/bobmcstuff)\ **Post date:** [December 7, 2021, 1:29pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/17 "2021-12-07T13:29:33Z")
> [@JoeX](#): > > Saw a server connection error briefly pop up. Maybe regional? I’m in the UK. I am having all sorts of issues with PLs loading etc in the UK - don’t have anything planned right now but seems to be some server issues, keep getting the “nasty spill” page - says checking adaptations for a couple of minutes then crashes. Seems to be a server issue rather than any particular OS related as I am having those issues on my phone and browser. I can load workouts normally on Android if I search the library for them. ---
**Author:** ![JoeX](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/joex/32/6640_2.png) [@JoeX](https://www.trainerroad.com/forum/u/JoeX)\ **Post date:** [December 7, 2021, 1:53pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/19 "2021-12-07T13:53:56Z")
Thanks for the heads up @mikethg, and hope it’s not too serious. My ramp was processed okay, so I’ll stop opening/closing apps and logging in 🙂 ---
**Author:** ![Jack\_Russell\_Racing](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/jack_russell_racing/32/2201_2.png) [@Jack\_Russell\_Racing](https://www.trainerroad.com/forum/u/Jack_Russell_Racing)\ **Post date:** [December 7, 2021, 1:55pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/20 "2021-12-07T13:55:51Z")
. ![Screen Shot 2021-12-07 at 8.55.36 AM](https://global.discourse-cdn.com/trainerroad/original/3X/9/e/9e673ec842a90720d6119dad1bfe4bfc35997ef3.png) ---
**Author:** ![berto2cj](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/berto2cj/32/4413_2.png) [@berto2cj](https://www.trainerroad.com/forum/u/berto2cj)\ **Post date:** [December 7, 2021, 1:56pm UTC](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139/21 "2021-12-07T13:56:25Z")
Same here on web in US. [Next page](https://www.trainerroad.com/forum/t/can-t-load-ramp-test-anyone-else/66139.md?page=2)